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Dreams Cancun Resort & Spa

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 1,156 reviews
1,156 Reviews
5.0 of 5 stars
658
4.0 of 5 stars
289
3.0 of 5 stars
76
2.0 of 5 stars
68
1.0 of 5 stars
65
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#14 of 157 hotels in Cancun
Description: Pyramid-shaped resort on Cancun's northern tip, surrounded by ocean and saltwater lagoon on three sides - 25 minutes from airport.
  • Address
    Punta Cancun s/n, Zona Hotelera
    Cancun 77500
    Mexico
Check Rates: $425 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 1,152 traveler reviews
  • What to Expect:
    • 4 based on 842 reviews Rooms
    • 4.5 based on 847 reviews Service
    • 4 based on 835 reviews Value
    • 4.5 based on 845 reviews Cleanliness
    • 4 based on 286 reviews Pool
  • Recommended For:
    • 70% based on 919 reviews Families with young children
    • 60% based on 919 reviews An amazing honeymoon
    • 60% based on 919 reviews Families with teenagers
    • 60% based on 919 reviews Older travelers
    • 30% based on 919 reviews Young singles

Reviews of Dreams Cancun Resort & Spa

( 1-10 of 1,156 )
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5 of 5 stars
Laguna Niguel, CA
Aug 15, 2008
2/2 found this review helpful

First and foremost, every single staff member that we encountered in our 7 nights there were terrific. They all seemed happy, were friendly, looked at you and smiled when they walked by you, always made time for you, always gave you "the right of way" if you met them in a narrow hall or path, etc. I could go on... more

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1 of 5 stars
Boston, MA
Aug 15, 2008
4/5 found this review helpful

We booked our stay (8/16/2008-8/23/2008) with Expedia in March, 2008, And yesterday(8/14 at 7pm) we received a phone call from Expedia that hotel is overbooked and can not accept us. This is within 36 hours before depature. Family with 2 little kids (4 years) was kicked out from the hotel they booked well in advance. How nice is that? I've... more

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4 of 5 stars
New York
Aug 12, 2008
3/3 found this review helpful

My brother and I stayed at Dreams Cancun Juoy 30-August 5 and we had a wonderful time. Vacation is what you make it!!! Despite all of some not so good reviews, I still decided to go to Dreams and was not dissapointed. My kids and all of the adults (totaling 6 of us), 3 kids and 3 adults had a... more

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5 of 5 stars
East Moline, IL
Aug 11, 2008
8/8 found this review helpful

My husband and I stayed at Dreams in Aug. 2007. We loved it so much we decided to stay there again this year. We stayed from 7/31 - 8/5. Once again, we had a great stay at Dreams. Check In: When we arrived at the hotel, we presented our "I Prefer" card. They informed us that the IPrefer benefits only... more

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2 of 5 stars
Tulsa, OK
Aug 11, 2008
2/10 found this review helpful

Third trip to Cancun, first and probably last at the Dreams Cancun. Beautiful views and private beach is really nice (no vendors streaming by selling their wares). Dolphins add a cool factor to the resort. Stayed in more expensive club section of resort which appeared to be nicer than pyramid portion. Service was slow as the ratio of service personnel... more

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4 of 5 stars
California
Aug 9, 2008
5/8 found this review helpful

We really had a great time at Dreams. The view was so amazing and the food was really good. However, a bad thing happened to us when our digital camera was stolen from us when we checked out. What happened was that we put the camera in our kid backpack (no lock) and handed it along with other luggage to... more

Aug 9, 2008
1/1 found this review helpful

Before I left for my trip I was a reading all the reviews and the negative ones left me wondering how the hotel would be!! I loved my trip!! The staff was excellent and very friendly! You have to keep in mind that you are surrounded by the ocean so it will get to be damp from the wind blowing... more

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4 of 5 stars
london
Aug 6, 2008
7/8 found this review helpful

i am writing thsi review as i used this website before my holiday. i was very happy with this hotel, and i will seperate each section to give you an good review: ROOM: after we had to move due to the 'ocean view' (turned out to be a load of trees), and only one kingsize bed (i'm telling you you... more

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5 of 5 stars
Liverpool, UK
Aug 6, 2008
10/10 found this review helpful

Where to start….. We had booked this trip with 58 weeks to go, a large party of 18, I have been reading the reviews for a long time. We made exactly the right choice for our party. Welcomed with Cold Towels and were checked in so quickly half of us missed the cookies they brought out. Yes this is an... more

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5 of 5 stars
Co Wexford, Ireland
Aug 5, 2008
6/6 found this review helpful

I just had to write to say what a fantastic time we had on our first ever visit to Cancun. Despite arriving at the tail end of tropical storm Dolly, we had the most enjoyable holiday ever!! The hotel, resort and facilities were second to none and the staff went out of their was to make our stay as pleasant... more

Reviews of Dreams Cancun Resort & Spa

( 1-10 of 1,156 )
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Dreams Cancun Resort & Spa Address

Punta Cancun s/n, Zona Hotelera, Cancun 77500, Mexico