Our travel agent really pushed this resort! So we trusted her decision. We scheduled a 9 day vacation to the Dreams Cancun and expected a really nice resort but it is not for the price!!! Room were clean but was always humid and the beds were damp. The air conditioner would not cool the room and should of had a... more

Great staff. Every one of them that walked by greeted us with smile and a nod. Room was always kept clean by the cleaning crew. Waiters in the dinning rooms alway know what we needed and very accomdating to kids. We did not hit up the bar much but we always had the waiter bring them to us next to... more

All the reviews that were positive were right on the money. We traveled to Dreams to celebrate our 35th wedding anniversary. The staff was very attentive. They went out of their way to make us feel comfortable. We upgraded to the Tower and it was worth the extra money. The room was clean and comfortable. There is always a breeze... more

We have stayed at the Dreams in Puerto Vallarta and since we had such a great experience there decided to try out the one in Cancun. At check in we were greeted with champagne and cold towels. We had a lagoon room with a beautiful view of the dolphins. The main beach was really nice and clean. They provide floating... more

We chose Dreams for our honeymoon. The hotel had SO much to offer. The food was amazing! The beaches surrounding the hotel were beautiful. The hotel went above and beyond my expectations! EVERY employee took their time to make sure my stay was the best it could be. I have stayed in all inclusives before but this resort was the... more

I traveled to Dreams this past April 27th through May 4th. When we arrived at the resorts hours later than we should have we were greeted with exceptional customer service. Estaban at the front desk is great. He made sure we had exactly what we needed. We did not find the lobby hot, as others have stated in tehir reviews.... more

Positives: -the grounds and view are excellent -- location is outstanding (view of water, entertainment off the resort). -dolphins on the resort, even if don't book the tour, you can still see dolphins up close, great view from rooms, watch from balcony. -air conditioning was great (don't take this for granted -- stayed at various places where the A/C did... more

My husband and I traveled to dreams from 24 jul - 29 jul with a 18 year old and a 19 year old. We all had a great time. The lobby was not airconditioned so it was very hot and humid. But we were immediately given a cold towel and bottle of water. I actually felt bad for the hotel... more

The whole family loved the resort. We got an upgrade to a two story suite overlooking the point that was fabulous. My sons(4 and 7) and I did the dolphin swim and both boys were able to do the foot push and all of the other activites. The only problem was the Kids' Club. We put both boys there the... more