My wife and I just spent eight nights at this resort and generally liked it a lot. Some of the concerns raised in prior reviews (in particular, the humidity in the rooms) are definitely valid, however. One expects rooms to be humid in the tropics but we were suprised, at the end of our stay, to discover that our passports,... more

About 8 months ago we started to plan our destination wedding at the Westin. The hotel was everything I thought it would be, it was clean, modern and the beach was beautiful. We stayed there for 4 nights, and our room was always clean, I loved the lobby and all the restaurants. The photographer at my wedding said this hotel... more

We stayed at the Westin for 5 days and would definitely return. We upgraded to an ocean front room and luckily got one with a balcony - the room was very clean & housekeeping was excellent. Everyone we encountered was friendly and as helpful as they could be (some language barriers, but mostly everyone spoke English). We went to LaHabichuela... more

We have just returned from what was to be an amazing trip for my best friends wedding at this resort! The wedding was amazing until her youngest brother was attacked by an aligator at the jetty on the laguna side of the hotel. We had no idea there were aligators in the laguna and no one had informed us on... more

We too were scared after the negative reviews, but once we were there, breathed a sigh of relief. You could do a lot worse than then Westin Cancun. Pros: 1) Royal Beach Club - a great deal, premium rooms. RBC rooms are $60 more a night BUT well worth it. RBC private pool, great service, includes full breakfast and happy... more

My wife and I planned to stay for 5 nights but left after two nights. The food in the restaurants was average for the price. The staff was very polite but all requests took too long to do. The Royal Beach Club room was nice but did not have CD player. A request for one could not be accomodated. A... more

The Westin Cancun is the perfect getaway to relax and unwind from the every day routine. The hotel staff is very friendly and helpful, we just got back yesterday and we had a wonderful experience. One advice that I will give future travelers to this hotel is to go ahead and pay the for the "Royal Beach Club"; is well... more

We spent 3 nights at the Westin in May, although the hotel is definately 5* and very 'modern and funky' I personally didn't find it to offer much in the way of good facilities... The Westin is the second (or second-to-last) hotel on the "Hotel Zone", meaning it is about a far from all the restaurants and nightlife as possible... more

We stayed here last week of May 2008 and had a wonderful experience. contrary to the negative reviews heard by us, this hotel had lots to offer. We stayed at lower level ocean view room and had a picture perfect view of the caribbean sea. Location: Less crowded than other resorts as its in the farther end of hotel zone(closeto... more