This was our second trip back to Cancun. We booked through Expedia two rooms w/ king beds with balconies in the Royal Beach Club. Did not have rooms w/ king beds when we arrived! Wonderful Manager "Martin" apologized and told us expedia hadn't guarranteed the king beds. After 1 hour on the phone with expedia, Martin gave us a the... more

We travel to Cancun every year just for the beach, and here you will find it very beautiful you can swim in the water without getting cut by rock and the waves are more gentle. Upgrade to the Beach Club with Ocean front view you will not be disappointed the rooms are very nice and also breakfast and happy hour... more

My sister and I spent five nights in the Westin (5/22/09-5/26/09) and found it to be a lovely hotel. We stayed in the Royal Beach Club, room 2515. The room was on the 5th floor and had an ocean view. The Westin isn't a Four Seasons or one of the more spectacular Aman resorts but it is quite nice and... more

My husband and I have stayed at the Westin Cancun five times since 2003. We missed one year when everything was closed because of the hurricane and one year when we decided to try another hotel. We made our reservations for our March 2009 vacation on July 3, 2008. We used American Express travel because of the good deal we... more

We arrived and were picked up at the airport in a timely manner. The check in took a little while-tried to get us to do a breakfast time share meeting, didn't want to take no for an answer but finally left us alone. We asked for a beach front---didn't get it. Asked if we could change ,didn't happen.We were diappointed... more

I am a college student and went here for spring break with my sister. we were looking for a low key spring break.....quiet..... and mostly beach time. This place is awesome! It looked like the rooms could use some rennovations but overall it was clean and the staff was very nice. Just a tip**** dont buy an all inclusive meal... more

My fiance and i stayed at the Westin for 3 nights over Memorial Day weekend. We used Starwood points to stay at the Royal Beach Club and it was definitely worth it! Our room was huge and had a great balcony that overlooked the beautiful beach and ocean! Plus, with a free daily breakfast and a 2 hour open-bar happy... more

My husband and I just returned from the Westin May 20 and enjoyed our stay there. No compaints about it and everything was quite enjoyable. We had a balcony room on the lagoon side although we had requested an upgrade for a balcony on the beach side. They only had non-balcony rooms facing the beach when we arrived and that... more

The taxi ride from the airport to the hotel was a total rip-off (something like $50 for a 10 minute ride), but we could not get a lower price as it seems there is a monopoly. The hotel is located right on a long stretch of white sand beach with crystal blue water. It is beautiful! Our rooms had views... more