My husband and I spent 8 nights at the Hilton the first week of Aug. This was our second stay at the Hilton Cancun. We checked in at the Honors desk (showing our Hilton HHonors Gold card to the fellow behind the desk), and were told that our room would not be ready until 3 p.m. We left the hotel... more

I read many reviews of the hotel with quite a few variations of feedback from very positive to quite negative. I decided to go with an open and mind and try to give an accurate representation of the hotel. The staff is consistent with other Hiltons I've stayed. There is swimming at the North and South ends of the property.... more

Decided at the last minute to book a trip for my family. Read many reviews before deciding on this hotel. The entire trip was great. Very helpful at the airport finding the cheapest and fastest transportation to the hotel. Check in was quick and our room was ready when we got there around noon. Went right to the pool and... more

We stayed at the Hilton Cancun just one night in August 2009, because we needed a place to stay before our timeshare in Playa Del Carmen became available the next day. We wanted to see Cancun, but didn't really want to do the wet t-shirt contest / binge drinking thing. The Hilton was a good option because it feels a... more

My family and I returned after 3 years wondering if things would be the same at the Hilton. They were even better. Check in and check out was a breeze. The staff bent over backwards to make our stay perfect. The room we had was spot on. We traveled with 4 teenagers and the Jr. Suite accomodated all of us... more

Checked out after one night. Nothing special with a mediocre beachfront and pool. For $200 a night you can find a better deal. They really try to stick you as in most of these chain hotels. Gym $10, a small water bottle $5, etc. No options but their mediocre restaurants and high prices, unless you want to leave the complex.... more

This is a very good hotel. We stayed in one of the bungalows. Staff is great and helpful. Only thing that i did not like was the loud music they insisted on playing by the pool. more

After not being to Cancun in over 20 years, we had no idea where to stay and were thrilled with the Hilton from the minute we arrived. We upgraded to a room facing the pool with a full balcony (roomier, added cost of $10.00 per day). The changing/bathrooms are done in marble and granite, bedding is done in white duvet... more

My husband travels to Mexico City on business and we decided to try the Hilton in Cancun for our vacation. We had an oceanfront villa and thoroughly enjoyed our location. We found that when we did go through the hotel's lobby we truly appreciated the privacy that the villas afforded. The villa's concierge desk was always extremely helpful (we can't... more