We stayed at the Sun Palace from 6/19 to 6/25 and it was the best vacation ever! From the moment of arrival to departure the staff went out of their way to make assure we were happy, comfortable and welcomed. At check in you are greeted with a carnation and champagne. You are asked to have a seat in the... more

My husband and I stayed at this resort over Christmas and New Year's after being fairly impressed with another Palace Resort a couple years earlier (Aventura Spa Palace in Riviera Maya). This resort, like the other Palace properties nearby that you have access to, is stunning to look at - lots of vast expanses of glass, very clean and contemporary.... more

The Sun Palace, overall, was WONDERFUL. I would stay here again ten times over--the best vacation I've ever had. Here are some positive things and some "needs some work" things, in order to offer both sides. I hope everyone finds this helpful: POSITIVES: **Food: The food at the Italian and Sushi eateries was great!! Men do have to wear pants,... more

This hotel was great. It had all the amenities with constant service. Very peaceful place on one side of the hotel and if you want to party they have the party pool with games etc on the other side. Be sure to eat at the oriental lounge, it was great. Also JC Capitans across the street had excellent food (not... more

the beach was nice and so was the pool area. the room was also good standard. the restaurants are not that nice. we ate mexican most of the evenings. we visited the italian and the japanese restaurant one time each - not a success. their steakes and their guacamole were fine. all food and drink were included - nice concept... more

My new husband and I stayed at Sun Palace for our honeymoon in May. We stayed through my mother-in-law's timeshare through RCI. I would recommend the Sun Palace to anyone taking a trip to Cancun. The rooms and the whole resort was very clean. The staff were very friendly and more than willing to get you want you wanted/needed. The... more

This was our 3rd trip to Cancun and our 1st stay with Sun palace and they had a lot to live up to based on our experience at our previous resort. Our main reson for trying another resort was the wonderful reviews and ADULTS ONLY!!! They not only met our expectations but exceeded them!! From the moment we arrived we... more

Well what can I say about the Sun Palace that hasn’t been said already in the other fantastic reviews. As the title says our stay from the 25/05/09 until 8/6/09 for our honeymoon was Absolutely perfect. We have absolutely no complaints at all about this superb hotel. The staff are great and very hard working, there wasn’t a day went... more

Everything that others have said about this resort is true. We got the conceirge level room, which was great. As soon as we arrived, they handed us glasses of champagne and took us to the fifth floor so we could check in with the concierge. The service was fantastic the entire time. The only thing I was slightly disappointed by... more