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Sun Palace


Sun Palace
Hotel class 4 of 5
Boulevard Kukulcan Km 20.5 | Zona Hotelera, Cancun 77500, Mexico
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Traveler Reviews

Rating summary
4.5 of 5 stars 586 reviews
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All (586)
[ Date ] [ Rating ]
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4 of 5 stars
RoseWashington 3 contributions
Washington
Jul 1, 2009 | Trip type: Couples New
5/5 found this review helpful

We just got back from the Sun Palace yesterday. I did a lot of research before we picked this hotel and were excited because of the great reviews. I always appreciated a detailed review, so here's mine: Check-in: We were greeted with champagne and a carnation. They had our room ready for us right away. We also went and scheduled... more

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5 of 5 stars
AdventuresTraveler 3 contributions
New York
Jul 1, 2009 | Trip type: Couples New
1/1 found this review helpful

We stayed at the Sun Palace from 6/19 to 6/25 and it was the best vacation ever! From the moment of arrival to departure the staff went out of their way to make assure we were happy, comfortable and welcomed. At check in you are greeted with a carnation and champagne. You are asked to have a seat in the... more

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4 of 5 stars
MnMGolfers 9 contributions
Toronto
Jun 29, 2009 | Trip type: Couples New
3/5 found this review helpful

My husband and I stayed at this resort over Christmas and New Year's after being fairly impressed with another Palace Resort a couple years earlier (Aventura Spa Palace in Riviera Maya). This resort, like the other Palace properties nearby that you have access to, is stunning to look at - lots of vast expanses of glass, very clean and contemporary.... more

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5 of 5 stars
sandnbtwnmytoez 2 contributions
Mississippi
Jun 26, 2009 | Trip type: Couples
7/8 found this review helpful

The Sun Palace, overall, was WONDERFUL. I would stay here again ten times over--the best vacation I've ever had. Here are some positive things and some "needs some work" things, in order to offer both sides. I hope everyone finds this helpful: POSITIVES: **Food: The food at the Italian and Sushi eateries was great!! Men do have to wear pants,... more

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5 of 5 stars
ukestac 1 contribution
TX
Jun 23, 2009 | Trip type: Couples
1/5 found this review helpful

This hotel was great. It had all the amenities with constant service. Very peaceful place on one side of the hotel and if you want to party they have the party pool with games etc on the other side. Be sure to eat at the oriental lounge, it was great. Also JC Capitans across the street had excellent food (not... more

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4 of 5 stars
marjacDenmark 15 contributions
Denmark
Jun 20, 2009 | Trip type: Couples
1/4 found this review helpful

the beach was nice and so was the pool area. the room was also good standard. the restaurants are not that nice. we ate mexican most of the evenings. we visited the italian and the japanese restaurant one time each - not a success. their steakes and their guacamole were fine. all food and drink were included - nice concept... more

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5 of 5 stars
jcgonzales24 18 contributions
San Diego
Jun 18, 2009 | Trip type: Couples
5/6 found this review helpful

My new husband and I stayed at Sun Palace for our honeymoon in May. We stayed through my mother-in-law's timeshare through RCI. I would recommend the Sun Palace to anyone taking a trip to Cancun. The rooms and the whole resort was very clean. The staff were very friendly and more than willing to get you want you wanted/needed. The... more

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5 of 5 stars
BamaFan70 1 contribution
Alabama
Jun 16, 2009 | Trip type: Couples
6/8 found this review helpful

This was our 3rd trip to Cancun and our 1st stay with Sun palace and they had a lot to live up to based on our experience at our previous resort. Our main reson for trying another resort was the wonderful reviews and ADULTS ONLY!!! They not only met our expectations but exceeded them!! From the moment we arrived we... more

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5 of 5 stars
ScottishChamp 1 contribution
Ayrshire
Jun 15, 2009 | Trip type: Couples
3/4 found this review helpful

Well what can I say about the Sun Palace that hasn’t been said already in the other fantastic reviews. As the title says our stay from the 25/05/09 until 8/6/09 for our honeymoon was Absolutely perfect. We have absolutely no complaints at all about this superb hotel. The staff are great and very hard working, there wasn’t a day went... more

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5 of 5 stars
fmorrison 3 contributions
Charlotte, NC
Jun 12, 2009 | Trip type: Couples
1/3 found this review helpful

Everything that others have said about this resort is true. We got the conceirge level room, which was great. As soon as we arrived, they handed us glasses of champagne and took us to the fifth floor so we could check in with the concierge. The service was fantastic the entire time. The only thing I was slightly disappointed by... more

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Sun Palace Also Known As

Address: Boulevard Kukulcan Km 20.5 | Zona Hotelera, Cancun 77500, Mexico
Cancun Hotels Sun Palace
4.5/5.0
586