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Sun Palace

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 372 reviews
372 Reviews
5.0 of 5 stars
243
4.0 of 5 stars
79
3.0 of 5 stars
24
2.0 of 5 stars
16
1.0 of 5 stars
10
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#2 of 157 hotels in Cancun
Description:
After damages caused by Hurricane Wilma, the Sun Palace has been completely renovated and re-opened in January of 2007 as a couple’s only resort... After damages caused by Hurricane Wilma, the Sun Palace has been completely renovated and re-opened in January of 2007 as a couple’s only resort (minimum age: 18). The resort now features all new amenities and facilities, including three infinity pools, specialty restaurants and beautifully appointed guestrooms. more » « less
  • Address
    Boulevard Kukulcan Km 20.5
    Zona Hotelera
    Cancun 77500
    Mexico
Check Rates: $394 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 368 traveler reviews
  • What to Expect:
    • 5 based on 242 reviews Rooms
    • 5 based on 243 reviews Service
    • 4.5 based on 241 reviews Value
    • 5 based on 242 reviews Cleanliness
    • 4 based on 34 reviews Pool
  • Recommended For:
    • 80% based on 264 reviews An amazing honeymoon
    • 80% based on 264 reviews Older travelers
    • 10% based on 264 reviews Young singles
    • 0% based on 264 reviews Couples/romantics
    • 0% based on 264 reviews Families with teenagers

Reviews of Sun Palace

( 1-10 of 372 )
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5 of 5 stars
Lake Geneva, WI
Jun 30, 2008
1/1 found this review helpful

My husband and I were at the Sun Palace for our 1st Anniversary last week (June 22nd - June 27th). We stayed at the LeBlanc last year for our Honeymoon, and we didn't think we could do better than that - but we both liked the Sun Palace better. The rooms and the food are better at the Sun Palace,... more

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5 of 5 stars
New York
Jun 27, 2008
8/9 found this review helpful

This was the best vacation I have ever been on. Sun Palace was absolutely PERFECT. I do not have one complaint... my husband and I felt like this was our honeymoon, even though we had one already, it was nothing compared to this. The resort is immaculate! the staff are friendly and attentive... The beach was perfect, smooth, and clean....excellent.... more

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5 of 5 stars
St. Joseph, Missouri
Jun 26, 2008
5/5 found this review helpful

Let me start by saying that the reviews we read on Trip Advisor helped us plan the "PERFECT" vacation. My husband had been to Cancun over 20 years ago, and he wanted to go on our honeymoon, but I was afraid of the "Revenge". So for our 20th, I conceded. And I am so glad I did. We stayed from... more

Jun 26, 2008
1/5 found this review helpful

We are new to TripAdvisor so this review from November 2006 is a little old, but I want to add our high reviews to the list... apparently little has changed for the worse since we were there. Beautiful accommodations, attentive friendly staff, great choice of dining, and we used the Passports to see tons of the local sites. If we... more

Jun 22, 2008
9/9 found this review helpful

Visited June 14th - 21st for our "20th" wedding anniversary. Second time to Cancun, first time was our honeymoon, and it is still as beautiful as we remembered. First of all we would like to give credit where credit is due. Special thanks to Marysol, Emanual "Mannie", Julio, Elizabeth, Jesus, Estrella, Jose Luis, Jimmy, Michele, and Miguel. YOU GUYS ROCKED... more

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5 of 5 stars
Seattle, WA
Jun 21, 2008
10/10 found this review helpful

We just got back from 8 nights at Sun Palace (June 12 - 20.) I'm not going to rehash each minute by minute detail of our trip - you can see other people's long reviews for those details. However, here's a few things to pass along. The resort is pretty quiet which we appreciated. However, the rooms can be noisy... more

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5 of 5 stars
california
Jun 19, 2008
6/9 found this review helpful

We stayed at the Adventura Palace first and then transferred 2nd week to the Sun Palace. June 7 thru June 14 We were put on the 8th floor which is smoking. Floors 1 thru 5 are non-smoking. Front desk moved us...we were above the outdoor steak grill which is funny because we had the smoke and smell at Adventura...our room... more

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5 of 5 stars
Boston, MA
Jun 18, 2008
7/9 found this review helpful

We booked our honeymoon of 6 night/7days through allinclusiveoutlet.com. We ordered a Junior Suite and signed up for the Romance package. Overall, we had an amazing honeymoon! Arrival: Thanks to American Airlines we were delayed 5 hours so we didn't arrive at Sun Palace until 10:30PM. Since we were so late, we did not receive the champagne and carnation like... more

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5 of 5 stars
Anderson, SC
Jun 17, 2008
7/7 found this review helpful

We are RCI members and have used our global points for many fabulous adventours, and this one was is the top of the list. We had never been to Cancun and thought we'd see what the fuss was about. Sun Palace has no one under 18. We have 2 teenagers at home and didnt want to be around any one... more

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5 of 5 stars
miami, FL
Jun 16, 2008
7/7 found this review helpful

We booked a 6 day/5 night deal at Sun Palace and I have to say, I was impressed. I have traveled extensively in the Caribbean and it was my best experience. Front desk: Easy check in we arrived at noon, had to wait an hour or so for our room, but no worries had a few drinks. front desk staff... more

Reviews of Sun Palace

( 1-10 of 372 )
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Sun Palace Address

Boulevard Kukulcan Km 20.5 | Zona Hotelera, Cancun 77500, Mexico