We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Sun Palace and Cancun?

We'll send you updates with the latest deals, reviews and articles for Sun Palace and Cancun each week.

  • Save Sun Palace
  • E-mail this page

Hotel class 4.0 of 5
Blvd. Kukulcan KM. 20 | Zona Hotelera, Cancun 77500, Mexico
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Find Cheap Flights to Cancun

Reviews you can trust

92% Recommend
4.5 of 5 stars 659 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (659)
[ Date ] [ Rating ]
Save Review
5 of 5 stars
DayTripperCovina   1 contribution
Covina
Oct 19, 2009 | Trip type: Couples
4/7 found this review helpful

The hotel was beautiful and right on the beach. We woke up to a beautiful sunrise every morning. We ordered room service for breakfast and ate on our balcony every morning and enjoyed a breathtaking ocean view. The staff was very attentive and friendly and made our stay very relaxing and enjoyable. We were celebrating our 25th wedding anniversary and... more

Save Review
5 of 5 stars
davidavedavid   1 contribution
Lakeside, Virginia
Oct 18, 2009 | Trip type: Couples
5/8 found this review helpful

Everything about the Sun Palace was perfect. The beach was wonderful, the food was great. The srevice was great the whole time. Everybody always smiles and it seems like they really are happy to help you. more

Save Review
5 of 5 stars
lcastro516   4 contributions
new york
Oct 18, 2009 | Trip type: Couples
4/4 found this review helpful

The Sun Palace vacation was a remarkable resort. The service was fantastic. They could not do enough for you. Resturants and bars were very good and had a great choice to chose from. Activites at the pool got you to intermingle w/ other guests. Evening entertainment was very good, but ballroom not much of a nightclub atmosphere. We did release... more

Save Review
5 of 5 stars
takenscreenname   7 contributions
Wilmington NC
Oct 17, 2009 | Trip type: Couples
6/11 found this review helpful

we just got back from the sun palace. actually we're still sitting in the lauderdale aiport so this is fresh in our minds. from check in to check out the service was outstanding. everyone is eager to help. the only negative about the service I would add is that the male entertainment staff were a bit offensive when it came... more

Lovely
Save Review
5 of 5 stars
AdventuresTraveler   6 contributions
New York
Oct 15, 2009 | Trip type: Couples
2/2 found this review helpful

The first time I stayed at the Sun Palace was in June 09 and it was so spectacular that we went back last week. This place is awesome. The service is superb. The best beach in Cancun. The city bus stops right in front of the hotel so you can take it for about 70 cents a person rather than... more

Save Review
5 of 5 stars
schuylerdade   2 contributions
New York City, NY
Oct 13, 2009 | Trip type: Friends getaway
14/15 found this review helpful

Sun Palace exceeded my wildest expectations. The staff went out of their way to cater to every wish, the hotel was beautiful, and I even made friends with the other guests. But here are some tips: -The steak at La Tratto is as good as everyone says it is. Avoid the Oriental Lounge. -The "breakfast at the Moon Palace" is... more

Save Review
5 of 5 stars
Cancun26508   2 contributions
West Virginia
Oct 13, 2009 | Trip type: Friends getaway
8/8 found this review helpful

My husband and I travel with friends every year to Cancun and have stayed at many resorts. Without a doubt, the Sun Palace is the best place we've ever stayed. The staff is absolutely wonderful and the food and beverages were outstanding. We ate at all the restaurants, but the filet mignon at the Mexican Restaurant was the best (we... more

Save Review
5 of 5 stars
moogalah   36 contributions
New York
Oct 13, 2009 | Trip type: Couples
6/7 found this review helpful

We spent 6 nights at this hotel. It is one of the first hotels going into the Hotel Zone which makes it perfect! Not all the craziness...but, not far if that is what you like. We were up graded to a junior suite upon arrival. Nicest people at the front desk. Our room was big and over looked the Carib.... more

Save Review
5 of 5 stars
TennBirds   1 contribution
West Tenn
Oct 12, 2009 | Trip type: Couples
2/5 found this review helpful

This being my first trip ouside the U.S., I was kinda nervous. Once we passed thru customs and security I was in paradise! This place has it all. The food was marvelous! The amenities were wonderful and the view was absolutely breathe taking! There was never a reason for us to leave the resort for anything. My wife and I... more

Save Review
5 of 5 stars
lyndaz   1 contribution
united states
Oct 9, 2009 | Trip type: Couples
4/7 found this review helpful

Unbelievable experience awaited us as we were met at the airport and whisked to our one week haven. Beautiful lobby, friendly staff, delicious meals and immaculate, relaxing accomodations. Bonus, adults only. Can't wait to go back. more

Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Sun Palace? Share your experiences!

Write a Review
Add Photos
Add Videos
Travelers Who Viewed This Property Also Viewed
Location: Cancun, Yucatan Peninsula
$660*
Check Rates ABS:HotelCheckRates-d154868?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: Cancun, Yucatan Peninsula
$552*
Check Rates ABS:HotelCheckRates-d642781?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: Cancun, Yucatan Peninsula
$458*
Check Rates ABS:HotelCheckRates-d152886?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
*Average price

Do You Own Sun Palace?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Center
  • Add Photo
  • Add Video

Sun Palace Also Known As

  • Sun Palace Cancun
  • Sun Palace Hotel Cancun
  • Cancun Sun Palace
Address: Blvd. Kukulcan KM. 20 | Zona Hotelera, Cancun 77500, Mexico
Cancun Hotels Sun Palace
4.5/5.0
659