I was so disappointed with our stay despite all the wonderful reviews. We found this resort to be overcrowded, loud, and money hungry. Everytime you turned around, someone wanted another tip and wanted to sell you something else. Beach was un-smimmable with big rocks so you were forced to hang out at the pool. Pool staff was less than responsive... more

My family always stays at the sands. First class all the way. The staff is always there to help if you need anything. Location is perfect, because its away from the downtown mess, and you feel really safe. Cant say enough about this place. Dont stay at those all inclusive where you have to wait in line in the morning... more

Overall our stay at the Royal Sands was a good one. The beach and pools were wonderful and the staff was friendly and helpful. It is located in the middle of the hotel strip so there are lots of places you can walk to from the resort. There are even two malls within walking distance. While it is a very... more

Just arrived back from a fabulous12 day vacation in Cancun. The first day we stayed at the JW Marriott and then moved to the Royal Sands for the rest of the trip. The JW was just OK, but the Sands was absolutely perfect. We are a family with three children, two of them are teenage girls. The Marriott is a... more

This was our 1st time to Cancun. Overall it was a great trip. The rooms are great. We had our 3 kids with us (4, 7 &10) and they had a blast. Every room has a view of the ocean. Balcony was huge and we spent lots of time out there. The market for supplies is very reasonable. We brought... more

I had a wonderful time at the Royal Sands. I exchanged my week through Interval, read all the great reviews about the Royal Sands, and was not disappointed. And I went to Cancun solo, which added an extra layer of excitement to my trip. The service was wonderful, the staff totally went out of there way to make sure my... more

As always,the best place to relax in the sun,eat & drink on the beach(service is perfect),swim,sleep,go the spa and thats just during the day.Shop in the grocery store for snacks and beer,then eat at the restaurant before heading out to the mall,quality stores and some not but worth the walk.People are friendly at the Sands,check out Karoke Night in the... more

This was our 1st trip to Mexico & Royal Sands made it very enjoyable. Six hours after arriving my husband developed some cardiac trouble. The doctor came in immediately (even though she was off duty as it was Sunday) and diagnosed very quickly & had him transferred to a hospital. They looked after all the tranportation & the manager came... more

This was our first stay at the Royal Sands, although we have stayed at the sister resorts, The Royal Mayan and The Royal Islander. We purchased a Penthouse unit in phase 1 a couple years ago and this was the first time we were able to use it. My wife and I stayed in the king BR, while my brother/sister... more