it was our first trip to mexico and to the hotel aquamarina beach,the staff were fabulous and friendly couldn't do enough for you,we booked with direct holidays,the price was good but the service lousy,we were unfortunate to be there as hurricaine dean came to mexico,direct holidays team not to be seen,all trips booked through them were cancelled then back on... more

hey me and my friend stayed here in march for two weeks. Ok the food wasnt amazing but breakfast they had everything u could want for a hot meal...even had a woman cooking ommlettes fresh etc. They had cerals toast and the waiters were very helpful. Lunch wasnt as good really as i am quite fussy and nearly everything had... more

Having worked long hours and saved up to treat my wife and I to our first "all inclusive". Being full of expectation of Blue skies, calm clear warm sea, white sandy beaches, palm trees, The place to relax and unwind, and enjoy the time away from home. With just one exception THE FOOD. For 2 weeks all the guests were... more

Consider the price, we paid less than £800 for 2 weeks all inclusive. It isn't a luxury hotel and for the money we paid, it shouldn't be. For the money you get great food, attentive staff who make every effort for you and very good facilities. Some people always want luxury for little money. This hotel is not the flashest... more

i just returned home from my holiday in cancun was advised by my travel agent that this was a 4 star hotel its only a 3 and its a dump we asked to be moved but it would cost 650 dollars and we couldnt afford it two days we went without water from 7 in the morning till half past... more

The Aquamarina Beach Hotel opened in 1986 and reveals its age through its architectural style. The Hotel is built to an "open" design - the rooms are approached from open balconies to which there is external access, there is no barrier between the Hotel patio and the beach (which is public) and lobby area has no doors - it is,... more

having been a late booking for another hotel where our friends were staying we were told that aquamarina would be sufficient for our needs. the staff were great the cleaners were keen and always did your room everyday (sometimes a bit too early) the main problem that having seen our friends hotel for £200 more we were slightly jealous. they... more

We stayed in the hotel from 17 Dec 2008 to 1 Jan 2009. The hotel was adequate and would be clasified 3* in South Africa where we travelled from. The rooms were clean, the staff went out of their way to be friendly, the outdoor facilities and activities were good for what we wanted to do and the food, although... more

I'd like to thanks Oscar and his staff at the Aquamarina Hotel for a fantastic vacation home base while in Cancun. I contacted the hotel prior to arrival to let them know we would be celebrating our 11th anniversary and asked several questions regarding restaurants, massages, and tours. Much to my surprise, each email was answered in a timely manner.... more