We have been to Cancun on several occasions and this was our worst experience. The best food eaten there was at the Outback Steakhouse across the street. The buffet seemed to have food out hours upon hours. I even got sick one day and had to stay in bed the entire day. The pool Snack Bar food was good and... more

My husband and I spent our honeymoon at the Avalon Grand, and were very skeptical of staying there after reading all of the reviews. We were very pleased with our entire experience at the Avalon Grand, and think that review about getting sick was because they drank the water. We had all inclusive, and were treated like royalty. The food... more

It was my first time going to Mexico so I was taking my friends advise and the 7 of us booked at the Avalon Grand. When booking my friend and I asked for a room with two beds and an all inclusive stay. When we arrived everything seemed to be good when we arrived at the resort we were greeted... more

Just returned from a LONG week at the Avalon "NOT SO GRAND" My husband, my 2 kidsand myself stayed there for a week and could not wait to get back to a clean environment!! We had a 2bedroom/3bath with kitchen and living and the entire area was a pit. The shower curtains and drapes were full of mold and stunk.... more

June 30th at 4:45 am my sister and I awoke to find a MAN coming in our 5th floor patio doors! We screamed until he left and called the front desk! We described him..it was one of THEIR SECURITY GUARDS who was going to steal from us! We then packed our stuff and waited for 3.5 hours while we got... more

After reading previous reviews we were a little skeptical about going to this hotel, but I can say from the time we got there until we left (5 nights) we had an amazing time! The staff was great: Alex (the activities director) and Rebecca (our waitress) were the best! Our check-in and check-out were very quick...our taxi was waiting in... more

The Grand Avalon lived up to our expectations!!! The hotel staff was wonderful and the food was great!!! I dont know why the previous reviewer got sick, but i doubt it was the food. My family (5 adults, 3 kids ages 1,3, and 9) ate at the hotel 3 times a day, and never once got sick.....The food is fresh,... more

I went to this hotel and is very awful, the hotel is pretty yes, but when you go on vacation you want a good place to stay not just pretty. All hotels in Cancun are pretty but the difference is the location in the city, and the hotel features. First there is no beach tere is nothing of sand so... more

While staying at the Avalon Baccara from May 1st to May 8th for our honeymoon, we got quite familiar with the Avalon Grand. If you stay at the Baccara you can use the Grand’s facilities and eat there for no additional charge. The food was fantastic and the menu was constantly changing. The pool areas are very nice and never... more