It is my second time at this hotel. Last time we spent only a night and I thought the hotel was OK. However this time we decided to take a winter break on a budget and we decided to head to the Radisson Cancun again. We were a little reluctant to stay at the Radisson due to its center location.... more

Stayed here for one night after a long flight from Europe. Hotel is significantly below standards of the Radisson brand. Our room was not cleaned properly, sheets were dirty, trash bin was smelling of old fish. bathroom contained several defects with the WC, breakfast included products that were past their expiry date. more

We are a family of four and have stayed at this hotel about every other year for over 14 years. This is where many upper class Mexicans from Mexico City and other urban areas stay and play. One of the airlines also seems to put up their pilots there. It is clean and has a beautiful pool and hacienda type... more

Our stay was from 6/6 - 6/12/2007. The hotel is undergoing renovations at this time. We traveled with 27 other family members for a total of 11 rooms. Half of us requested different rooms for various reasons: no water, no AC, dirty bathroom, etc. They seemed to care that we were comfortable. Our main objection to this hotel was the... more

me and my boyfriend stayed at the radisson hacienda early this year. we were nervous about the hote as we were staying in mexico for 2 weels. when we got there everything seemed satisfatory. the rooms were clean, staff were friendly (well those who could speak english) and it was close to everything. close by was a supermarket that provided... more

We used Worry Free Travel to book this trip of 3 nights in Cancun. We have traveled in Mexico many times by car and with bus tours. So, we wanted to see what a real tourist destination was like. We like to explore an area on our own, so the Radisson Hacienda was perfect for our purpose--to see the real... more

We traveled to Cancun in November, and I'm sorry I didn't post this sooner. We go every year, and stay at least one night at the Radisson downtown before staying at the much more expensive hotels (usually the Mariott) or traveling on to Merida or other places. We LOVE the Radisson because the people are so warm and friendly, the... more

Location: This is a small hotel located downtown. The area isn't bad, close to restaurants, fast food places and a supermarket. However, if you are looking for beach/waterfront then you are better off staying in the hotel zone. This hotel is great if you plan to be touring for most of your stay. Staff: Staff is great, most of them... more

I stayed in this hotel for 2days but to be honest i have stayed in the hotel zone before and man......downtown dont compare with zone hoteles...service was great but prices at the buffet be careful its 100pesos =10usd ...for buffet plus if you eat between 3pm-5pm any other time its about 20usd 200pesos waiters are tricky and if your eating... more