This is the old Hyatt hotel in Cancun. Don't be fooled by pictures. Stayed here in 2007 and had a miserable experience - food sucked, management was rude, Hyatt refused to refund money when I checked out early. Don't stay here and don't ever stay at Hyatt Hotel chain - Hilton and Sheraton much better at customer service. I do... more

I will write a lot more later.... for now our room was fantastic. Royal tower suite. Huge balcony with the ocean honestly underneath it. Seriously you must be warned of Royal Holiday vacation club. Google royal holiday scams before going to cancun. They will steal your money and lie to you. You will find ABC's story on them too. There... more

We purchased this package on Expedia.com(more on that later) We had a direct flight form DC, flight was good, packed but no problems, arrived, we found a ride to the hotel afte going through a bunch of options! Almost everyone at the airport works for some time share company or resort so be careful or will be wasting time going... more

I have been looking around for hotels to have a wedding in Cancun in November. Based on reviews, price, and value I thought that the Cancun Caribe looked the best. My fiance and I just went down there May 13 -17 since rates were so cheap to check out the hotel. We were very impressed. The hotel is not a... more

The pools are cold but the ocean & beach are terrific. After a storm blew in, the beach disappeared but I'm sure when the winds calmed down the beach would come back again. We left before that happened. See pictures of the beach & resort. Also, this hotel is in the middle of the hotels-which is what you want. If... more

My boyfriend and I went to Cancun Caribe (which was a Hyatt when we went in Sept. 08) for our one year anniversary. We booked the trip through jetblue and paid an amazing price for four days. The only setback was that the food is ridiculously over-priced which we discovered right when we got there and ordered lunch for two... more

We liked Cancun so much from our first visit last year that we wanted to return, and to stay at the same hotel - while they are no longer under the Hyatt brand, the experience was every bit as wonderful and relaxing as our first visit - we actually recognized most of the staff! The place is the cleanest hotel... more

This hotel delivered. It was a perfect 5 day vacation stay. The soap was not to my liking (I had read a previously submitted reivew on the soap); was prepared and brought my own. The service I received was exceptional. The front desk as were all staff members excellent and could communicate in English and understood my broken Spanish. They... more

We had a very good experience with this hotel overall. The staff were extremely nice, and you can't beat the location of the hotel! The beaches were blocked off from other hotels by rocks, so they were private for only the guests of the hotel. The 4 or 5 restaurants on the premises were very good. We ate 75% of... more