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Cancun Caribe Park Royal Grand


Hotel class 4.0 of 5
Blvd. Kukulcan Km 10.5, Zona Hotelera | (formerly Hyatt Cancun Caribe Resort), Cancun 77500, Mexico
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Reviews you can trust

78% Recommend
4.0 of 5 stars 371 reviews
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1 of 5 stars
filmtheory   17 contributions
Austin, TX
Jun 25, 2009 | Trip type: Couples
0/3 found this review helpful

This is the old Hyatt hotel in Cancun. Don't be fooled by pictures. Stayed here in 2007 and had a miserable experience - food sucked, management was rude, Hyatt refused to refund money when I checked out early. Don't stay here and don't ever stay at Hyatt Hotel chain - Hilton and Sheraton much better at customer service. I do... more

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4 of 5 stars
hvacrsteve   6 contributions
Alexandria, VA
May 22, 2009 | Trip type: Couples
2/3 found this review helpful

We purchased this package on Expedia.com(more on that later) We had a direct flight form DC, flight was good, packed but no problems, arrived, we found a ride to the hotel afte going through a bunch of options! Almost everyone at the airport works for some time share company or resort so be careful or will be wasting time going... more

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4 of 5 stars
Colorado77   1 contribution
Denver
May 18, 2009 | Trip type: Couples

I have been looking around for hotels to have a wedding in Cancun in November. Based on reviews, price, and value I thought that the Cancun Caribe looked the best. My fiance and I just went down there May 13 -17 since rates were so cheap to check out the hotel. We were very impressed. The hotel is not a... more

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5 of 5 stars
bygalino   5 contributions
Washington State
May 17, 2009 | Trip type: Family
1/1 found this review helpful

The pools are cold but the ocean & beach are terrific. After a storm blew in, the beach disappeared but I'm sure when the winds calmed down the beach would come back again. We left before that happened. See pictures of the beach & resort. Also, this hotel is in the middle of the hotels-which is what you want. If... more

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4 of 5 stars
MrsLeeghi   1 contribution
Boston
May 7, 2009 | Trip type: Couples

My boyfriend and I went to Cancun Caribe (which was a Hyatt when we went in Sept. 08) for our one year anniversary. We booked the trip through jetblue and paid an amazing price for four days. The only setback was that the food is ridiculously over-priced which we discovered right when we got there and ordered lunch for two... more

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5 of 5 stars
LizLaurel   13 contributions
Laurel, MD
May 3, 2009 | Trip type: Couples
1/1 found this review helpful

We liked Cancun so much from our first visit last year that we wanted to return, and to stay at the same hotel - while they are no longer under the Hyatt brand, the experience was every bit as wonderful and relaxing as our first visit - we actually recognized most of the staff! The place is the cleanest hotel... more

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5 of 5 stars
SugarGrl   2 contributions
Texas
May 2, 2009 | Trip type: Couples

This hotel delivered. It was a perfect 5 day vacation stay. The soap was not to my liking (I had read a previously submitted reivew on the soap); was prepared and brought my own. The service I received was exceptional. The front desk as were all staff members excellent and could communicate in English and understood my broken Spanish. They... more

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5 of 5 stars
amcdonald0214   9 contributions
Canton, Oh
May 2, 2009 | Trip type: Couples

We had a very good experience with this hotel overall. The staff were extremely nice, and you can't beat the location of the hotel! The beaches were blocked off from other hotels by rocks, so they were private for only the guests of the hotel. The 4 or 5 restaurants on the premises were very good. We ate 75% of... more

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3 of 5 stars
Tricaz   13 contributions
Sarasota, FL
May 2, 2009 | Trip type: Couples

We too were there during the Swine Flu thing. What a shame. It was like a ghost town toward the end of our stay. Overall - it was nice for the price. Beautiful beach view, nice staff and well kept grounds. Centrally located and easy to get buses and taxis. Several off property restaurants within walking distance. This hotel used... more

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4 of 5 stars
pattyvdb   2 contributions
Galveston, Texas
May 1, 2009 | Trip type: Couples

We liked the hotel and room (standard room; we were on the ground floor so had a patio), and the service was *impeccable*. Our A/C didn't seem to be working when we checked in, and within 5 minutes of calling the front desk, they came by to fix it. Rooms and hotel were clean. Furniture in the rooms is not... more

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Cancun Caribe Park Royal Grand Also Known As

  • Hyatt Cancun
  • Caribe Park Royal Grand Cancun
  • Hyatt Cancun Caribe
Address: Blvd. Kukulcan Km 10.5, Zona Hotelera | (formerly Hyatt Cancun Caribe Resort), Cancun 77500, Mexico