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Imperial Laguna Hotel


Hotel class 2.0 of 5
Quetzal N.11 Club De Golf | Boulevard Kukulcan Km. 2.5, Cancun 77500, Mexico
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Reviews you can trust

51% Do not recommend
3.5 of 5 stars 74 reviews
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5 of 5 stars
Thumb   22 contributions
Michigan
Jul 5, 2006
11/11 found this review helpful

I do not understand these negative reviews of this hotel. It is a great little hotel with friendly service, clean rooms and everything you could ask for the price. My daughter and I stayed there for a week and had a wonderful time. The pool was clean and warm. The personnel catered to all our wishes and requests. We didn’t... more

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1 of 5 stars
nutkins   3 contributions
london
Jun 7, 2006
9/11 found this review helpful

It's cheap it only cost me about 45USD per night and i saved a lot by booking directly with the hotels web site,otherwise i would have almost paid double.I stayed for 10 nights in may 06.When a arrived at the hotel there was no welcome,just here's your key.I did'nt like my room because there was only a small window and... more

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1 of 5 stars
A TripAdvisor Member
Scotland
May 27, 2006
12/18 found this review helpful

CANCUN IS FAB BUT NOTHING TO DO WITH THIS HOTEL................................ I know this hotel is cheap, but I should have received money for staying here. In fact I booked it but I didnt stay in it, I complained to my tour operator and moved straight out as soon as I had booked in to the Sheraton, but not before I... more

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3 of 5 stars
shoesoflight   6 contributions
england
May 9, 2006
6/7 found this review helpful

If your looking for luxury stay away. If your looking for a clean hotel with basic facilitys and friendly staff who speak english well and your willing to carry your bags up flights of stairs (no lift) into a room thats clean and basic but with everything you need (if you dont want to cook) then this hotel is fine.... more

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2 of 5 stars
A TripAdvisor Member
May 5, 2006
4/4 found this review helpful

First off this hotel is really cheap and after staying here, I understand--you get what you pay for! The hotel has a GREAT location, close to downtown, close to a market, close to the busstop!!! The hotel has a TINY pool, however it was always very clean and never crowded. Here is the BAD/HORRIBLE/GROSS part: Our room-2nd floor, didn't even... more

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2 of 5 stars
A TripAdvisor Member
Amsterdam, the Netherlands
Apr 27, 2006
11/11 found this review helpful

My boyfriend and I decided to book a last-minute to cancun which included flight and hotel for a week. I really couldn't expect more what we paid for so I was prepared. We arrived at the hotel and there were no elevators. So I didn't really mind due the fact that it was on the second floor. I have to... more

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5 of 5 stars
A TripAdvisor Member
Sydney, Nova Scotia
Apr 11, 2006
5/5 found this review helpful

We are two students from Canada who made a trip to Imperial Laguna during our spring break. Having read all the reviews we were very surprised on how great the place was. The location was perfect for night life, only 10 minute walk from all the bars and the beach was only 20 minutes. You could catch the bus anywhere... more

OK
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3 of 5 stars
A TripAdvisor Member
Colchester
Mar 27, 2006
1/1 found this review helpful

On arrival our 2 rooms had not been adjacent, one smelling of sewerage/drains. When I approached the reception to investigate they said it was not to bad. I deemed otherwise that my family was not staying in that condition. After being relocated for rooms the rest of the holiday was OK, children liked the pool and vacinity of the hotel... more

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4 of 5 stars
bdub   1 contribution
Chicago, Illinois
Mar 20, 2006
1/1 found this review helpful

good 2 to 4 star hotel---staff friendly--construction going on but for spreak break it is a great deal---Go for college students and people on a budget---pretty easy walk to the main area and the bus stop is not too far away----Would recommend for spring breakers and singles on a budget-- more

crapy arapy
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2 of 5 stars
A TripAdvisor Member
england
Feb 21, 2006
5/19 found this review helpful

when we got to the hotel it looked like a squot from the out side and when you enter the building you think ok it look plesent..then a little man called steff appers from no where and doesnt speak one single word of english....me and my friend found him funny when he tryed to explain what everything did in our... more

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Imperial Laguna Hotel Also Known As

  • Imperial Laguna
  • Hotel Imperial Laguna
  • Imperial Laguna Cancun
Address: Quetzal N.11 Club De Golf | Boulevard Kukulcan Km. 2.5, Cancun 77500, Mexico
Cancun Hotels Imperial Laguna Hotel
3.5/5.0
74