Our first room was roasting and tiny. They tried to repair the air conditioner, but couldn't. Said they were too full to change rooms until the next day. While I was in the process of changing rooms the next day, the maid went through my husbands pants pockets that were laying on his suitcase, went in a buttoned pocket and... more

1st room the air con was not workin! 1 girl spent the day vomitin after eating the buffet! Didnt have choice of restaurants! Cockroaches in the rooms! And 2 of us came back with SWINE FLU!!! But, Vanesa an Mariana where very helpful an friendly! So now we might not be able 2 go 2 are friends wedding!!! more

We had a very large group of 10 people (3 different families) and each of us were very pleased with our stay at Barcelo Tucancun Beach Hotel. The hotel had just re-opened the day we arrived (due to the swine flu), this was June 1st. We actually were the 4th people to check in to the entire hotel. For most... more

My partner and myself went for a much needed break, and chose the Barcelo Tucancun 'Beach', becacause of its location ( right on the beach ), when we arrived it was quite late, however next morning, we awoke to discover there wasnt any beach, we were constantly approached by timeshare reps who are actually based in the hotel, the food... more

We arrived early....was not able to check in....did receive our bracelets...and roamed around the resort ....checking things out. The resort is Beautiful. The weather was warm this time of year....we flew in from Jersey.....anything had to be better. The restaurants were okay....we liked the drinks....made special each night for each restaurant...WOW lots of liquor. The service was good....we had no... more

I stayed at Barcelo Tucancun in January this year with friends and the hotel was very clean, with great views. The food was very good, but not great, not enough restaurant choices, but we got a very good deal on the vacation so I wasn't expecting five stars. The staff were all very nice except maybe the people at the... more

We were there when the "swine flu" warnings were being broadcast in full force. The hotel was not as full as I'm sure it is at times. Our room was very clean and restocked every day. We had a fabulous ocean view with balcony. The pools were extremely clean and beautiful. The staff was very friendly and eager to be... more

WOW! Amazing! The staff was the best part of this resort, well the sun was amazing, the room were VERY clean, the bartender at the swim up bar was second to none! We were on our honeymoon with our eight year old and mother in law. A all around perfect vacation! Very kid friendly and the staff we cannot say... more

We have been to Cancun twice and stayed at Barcelo Tucancun both times...we are going back again inJuly '09. I have been researching to maybe stay at another place but have yet to find something I feel comfortable with like Barcelo! The staff is amazing and always there to be helpful! The bartenders were awesome! The food was good....we walked... more