Because we got such a good deal, I honestly left with minimal expectations; however I was pleasantly surprised with many of the negative reviews that some other people have posted. In theory, this hotel is no way close to a 4.5 star or to a 5 star resort...If you think you are going to book a cheap vacation, and find... more

We stayed at the Barcelo Tucancun during the 1st week of February. We were 2 couples, late 20s/early 30s. I've stayed in all-inclusives in Varadero (twice), Camaguey, Puerto Plata, and Cancun (twice). The Barcelo Tucancun overall is a great value hotel, but the biggest flaw is the lack of beach surface. After the hurricanes, almost all the hotels in Cancun... more

Upon our arrival at this hotel our first thoughts were Wow, this place is beautiful! Within in ten minutes we had our first problem at the front desk. They did not have our third person in our room, this was quickly fixed by the front desk agent. Service the first night in the buffet restaurant was good but after that... more

There was 8 of us total, 4 couples. Our rooms were some what close. When we booked we asked for ocean view, king beds and balconies. None of us got either. Check in is at 3pm and they do make you wait until then. We ended up with room 4033, lagoon view and 2 standard beds. I don't think they... more

My husband and I just returned from a stay at the Barcelo Tucancun Jan 21-28 2009. We got a really cheap deal - $775 each plus tax for the whole week - which was really like paying airfare only and staying at the resort for free. Given that, I can't really complain. The staff are very friendly, and the rooms... more

We stayed at the Barcelo Tucancun from Jan 3 to 17th 2009. The food was fantastic at the a la cartes as well as the buffet, but the drinks left something to be desired. You may be able to get a certain drink at one of the bars and not at the next one and they were very weak. Very... more

The worse ever. Reception (Thalia and Sara) were two of the rudest people I ever met. They can't help you with anything, If you are brave enough to go, don't deal with them. Housekeeping, none existant most of the time, had to go to reception (with my favourite people on duty) and get toilet paper twice, as housekeeping didn't clean... more

My girlfriends and I saved money for a little less than 2 years. We finally had enough money and chose to go to Cancun and chose the Barcelo because of the price and location. The hotel is beautiful, the staff was for the most part extremely helpful and friendly. The food was less than desirable and the room service was... more

My husband and I went to Barcelo Tucancun for our honeymoon. We spent $2000 for 6 days and ate and drank all we wanted. Great place for young people who want a good time and to relax. Our favorite spot was the pool bar where they have activities every day. There is a mall right in front of the hotel... more