I recently returned from a trip to Cancun with 2 friends for a sunny getaway. We decided to stay at the Barcelo Tucancun (All Inclusive) after a lot of research, primarily using TripAdvisor reviews to help choose the right hotel for us. So it only felt right to contribute ourselves. We were extremely happy with our choice and had a... more

We stayed at this hotel during spring break. We arrived at 11:00 a.m. but had to wait until 3:00 to get into our room. The room was very average on the lagoon side. The food was ok but nothing great. The service staff at the front desk were rude, the poor bartenders at the pool bar were overworked and had... more

The entire staff was friendly and pleasant. Great house keeping our room was always clean and tidy (room4019).We enjoyed lunch at the Laclaraboya thanks to the lady with the pretty smile,Janetyky and Nancy. Thanks to Arman at the El Lindo. Bar tending at the Lobby bar was excellent espicially Jose who made Theresa's margarita. special. more

My stay at the Barcelo Tucancun was excellent, everything from the staff to the food was 1st class. I went to Barcelo last year to get married and I can say that the staff were excellent, they went out of their way to ensure our stay wih them was truly one to remember.The rooms were great we were here for... more

The original room we were given was in the old tower and had a view out over the lagoon, mall and air conditioners out back and no balcony. Not good. We were told to return to the front desk in the morning and they'd see if they could upgrade us. We put up with that room for one night and... more

Just got back, bad timing for us older (late 40-50) folks as it was spring break for Canada and some east coast schools. The hotel was great, location good, food about average for an all-inclusive. As expected the alcohol is mostly mixer with a splash of alcohol. Tip more, get more, the usual routine in Mexico. The shows were great... more

We had a wonderful time, our teenagers loved it, and it was convenient to everything!! There's a mall directly across the road, and you have to go to La Isla shopping village which is a 1/2 mile walk. We did not go out at night but did go to Senor Frogs late afternoon one day. Senor Frogs was ok so... more

Hola!! I first want to mention that there is a Ritz Carlton down the street if that's what you're looking for out of a vacation (I work at a 4 diamond resort at home). The resort was lovely. Clean, staff was friendly, and it was great for the price. The food was good, nothing exciting, just your average buffet food.... more

This was my first time at an All-inclusive resort in Mexico. Overall I enjoyed my stay and had a great time. I'm a college kid. I got my free alcohol and was able to eat whenever I wanted to. I also didn't have to clean my room. The third day we found out that the housekeeping staff had stolen about... more