We booked this hotel for a one night stop over as we flew from Florida into Cancun late afternoon and flew out the next day early afternoon. It was fine for a one night stop. Check in and out not good; slow cumbersome and not that helpful. Hotel quite full and they could not be bothered to find us a... more

Nice Clean room, comfy bed - great rates, Excellent breakfast, and quiet area close to the beach. Make sure and make it clear to the concerioges that you are not interested in time shares or presentations. Jackie - was the best and recommended great restaurants and other advice. Make sure and try the Jalepeno poppers at La Parilla and the... more

My wife and I, along with another couple, booked a vacation in Akumal, Mexico, for five nights. We booked a sixth night in Cancun to be close to the airport the next day. We came off of one of the most enjoyable experiences of our lives straight into this place. Our experience was not pleasant. We dropped off the rental... more

HOLA, what a great place for the $$$$, priority club member etc // very good front desk / wendy// ramone the bell hop etc // room was very clean and pool side // i spent 3 weeks here and liked every minute// the breakfast buffet guys are the BEST !!!! MAKE SURE TO TIP THESE FELLOWS!!!!! #1// jose// i will... more

I spent a week at the hotel. About the second or third day the maid did not leave as many towels as had been left before, then the next day the same happened. When I called the front desk to ask for additional towels I said -- rather incorrectly -- that maid service had gotten worse each day. When I... more

It was difficult to find a very good hotel, with pool, not far away from beach and for an acceptable price in Cancun. I red some opinions on Internet and finally decided to choose this hotel. It is located on small peninsula in Zona Hotelera, close to Cancun Golf Club. It has "C" letter shape, with two floors and swimming... more

We spent 4 nights at this hotel. Not fancy but very good for the price. Staff friendly and helpful. Great pool. Excellent free breakfast. There are stores and resturants a block or two away. Deffinately have lunch or early dinner at the golf coarse 3-4 blocks away. Food was great and the price reasonable. It is less than 10 minute... more

We needed a hotel when the airline botched our travel plans, which didn't include staying in Cancun. We picked HIE because it wasn't on the strip, and had free parking and breakfast. They quoted us a high rate, but asked for and got it lower. Two couples (one with a child) and we got two rooms for $85 USD each.... more

We arrived at the hotel around 9 pm, the guy at the reception was really very kind and friendly. He gave us all the needed info and arrange for a taxi when we asked for. The hotel outside is very nice, there is a nice garden with swimming pool. The hotel is not really centrally located as you need to... more