I have stayed at many all inlusive resorts, including others that this company owns. I have never experienced the level of poor service that we experienced at this resort. Everything was too much trouble. From turning up the volume on the television in the bar for a basketball game, getting a glass of champaign in the bar, towels at the... more

This was a last minute decision for us. We looked out our window on Tuesday morning the 7th of April and said, lets get out of here for the long weekend.... even though we had Cuba booked for the 18th!..lol We left Wednesday evening and returned late Saturday night....a full 3 days AND it was a straight flight out of... more

At first my young daughter wanted to go home because this was such a big trip for her as we are from Vancouver, Canada however when it was time to go home she/we did not want to leave! This was one of the best vacations we had in a long time! Btw, we are a family of three: 3, 38... more

We just got back from the BBC and had a great time. It is a small resort which was great traveling with kids. I didn't have to worry where my children were. They were either in the pool with the staff ,playing volleyball or playing soccer. We had a room across the street and at first I was pretty upset... more

My husband and I have just returned from a 2 week stay at the Blue Bay Club All Inclusive resort and had a great time. The weather was great albeit very windy most days so we could not stay on the beach for fear of being "sand-blasted". The hotel had a good deck area around the pool with plenty of... more

Had a pleasant stay at this quiet hotel off the strip. Staff was friendly and helpful. The hotel is very resort like with big windows where the sea breeze comes in. All you can eat with a big pool and free drinks! Only downside was the timeshare sales pitch. more

My husband and I spent 5 nights at the Blue Bay in early January. Because we booked the trip only 6 days prior to leaving, we found our choices were somewhat limited. We got a very good price through Apple Vacations, which included airfare, so decided to give the resort a try. Let me first say that we had an... more

Resort is a nice family oriented resort. Off the hotel-zone in a more quiet area of Cancun. Calm beach with no waves. Appropriate for little kids. Food is decent in the buffets. The sit down Oyster restaurant has excellent food and service. Shows are outstanding!! and so are the entertainment staff. But BEWARE OF PREMIER. They try to sell you... more

Before we had left on this vacation, I was very nervous about the comments I had read and was not really sure what to expect when we got there. However, we had a bad room, and they switched it for us and we ended up with a great view of the ocean. Most of the comments I read were saying... more