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Ocean Hotel

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 255 reviews
255 Reviews
5.0 of 5 stars
41
4.0 of 5 stars
67
3.0 of 5 stars
52
2.0 of 5 stars
34
1.0 of 5 stars
61
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#87 of 162 hotels in Cancun
Description:
Ocean Hotel is strategically located in the hotel zone of Cancun, between downtown and the shopping centers, restaurants and many area attractions... Ocean Hotel is strategically located in the hotel zone of Cancun, between downtown and the shopping centers, restaurants and many area attractions. It offers excellent all inclusive service with a marvelous view of the Caribbean Sea and Isla Mujeres. more » « less
  • Address
    Blvd Kukulcan Km 3.5
    (formerly Club Carrousel Cancun)
    Cancun 77500
    Mexico
Check Rates: $337 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3 of 5 stars Based on 254 traveler reviews
  • What to Expect:
    • 2.5 based on 148 reviews Rooms
    • 4 based on 149 reviews Service
    • 3 based on 148 reviews Value
    • 3.5 based on 149 reviews Cleanliness
    • 4 based on 68 reviews Pool
  • Recommended For:
    • 50% based on 159 reviews Young singles
    • 40% based on 159 reviews Families with young children
    • 40% based on 159 reviews Families with teenagers
    • 30% based on 159 reviews Older travelers
    • 20% based on 159 reviews Budget travelers

Reviews of Ocean Hotel

( 1-10 of 255 )
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1 of 5 stars
aerorxguy
Aug 29, 2008

I stayed here with 2 friends from Aug 23 to Aug 28 and was not impressed. Originally we were moved to a different hotel cause of construction but 3 days before our trip we were informed that we were back at Ocean Hotel. The banging of hammers and sawing all started at like 730am. Not cool at all. Food was... more

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2 of 5 stars
New York
Aug 20, 2008

We went to Cancun on the week of August 14 with reservations in the Ocean Hotel with some hesitation. At first view, the hotel did not necessarily look as “nice” as the ones we previously saw down the strip, but that did not discourage us in making the best of our first time visit to the country. When we arrived... more

Management response from
DavidZCancun_Mexico, Manager

To Whom It May Concern: Dear guest, thank you so much for your review. I would like to address some of your concerns regarding the stages of the renovations being done to the Ocean Hotel. This hotel will be closed effective September 1st 2008 to the middle of November of the same year to further upgrade the facilities. These renovations...

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2 of 5 stars
New York, New York
Aug 14, 2008

WOW, where do I start, Umm.... To make this short and simple, let’s say that the hotel needs some major work... Don't expect this motel, Opps this I said motel? I guess I did, the motel is not going to look like the Hilton or the Marriott Hotel... However, if you are going to Cancun with a low budget and... more

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1 of 5 stars
Denver, CO
Aug 8, 2008

I made the mistake of signing up for a deal with Cancun reservations center. They put us in the Ocean Hotel. From the website, it looked like a beautiful hotel and beach. But when we got there we found something completley different. When we got to our room it felt like we needed a shower the second we walked in.... more

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4 of 5 stars
Atlanta
Jul 15, 2008
1/2 found this review helpful

All of the reviews posted were very good in helping us to prepare for this experience. Like many others we were roped into an all inclusive package without knowing it required listening to the time share presentation. Hotel needs some updating BUT has many positive qualities. STAFF is great they went out of their way to help make it a... more

Jun 29, 2008
0/1 found this review helpful

HELLO FROM MIGHIGAN;; Our Stay at the Ocean Hotel was much better than we thonght it would be. We were tricked into this by marketing timeshares. Well to make a long story short the timeshare was not bad at all if you go into it strong and stay firm they will get you out of there because you are taking... more

Jun 24, 2008
1/1 found this review helpful

Expect a motel similar to an American Motel 6. The rooms are clean, but very old. They claim to have renovated in 2008, but I saw no sign of that. This is a "feeder" hotel in the Sunset Group. They want you to buy a time share at one of the better hotels that they offer. Although this hotel does... more

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4 of 5 stars
California
Jun 23, 2008
0/1 found this review helpful

The Ocean Hotel in Cancun, Mexico has a few things going for it. 1) Price, 2) Great Service 3) Good Food. If you are traveling on a budget and are looking for a place to relax away from the crowds, this is the place for you. The staff is courteous and goes out of their way to help you. In... more

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4 of 5 stars
nottingham
Jun 18, 2008

just got back and what can i say 6 people in our group and we had a wonderful time the staff can not do enough for you especially zazil,antonio,daniel,guillermo,and ariel in the lobby bar the maids were round every day with clean bedding and towels the clubs were good the weather high 90:s went to xcaret and swam in the... more

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4 of 5 stars
California
Jun 16, 2008

My best friend and I purchased a package that included several all inclusive resorts and hotels in cancun, and also a second trip to Florida for 5days and 4 nights, WoW!!!! what a deal. The purpose of purcahsing was to attend my sister in laws wedding in cancun at The Moon Palace (Absolutely Breath Taking) When our package arrived for... more

Reviews of Ocean Hotel

( 1-10 of 255 )
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Ocean Hotel Also Known As

Address: Blvd Kukulcan Km 3.5 | (formerly Club Carrousel Cancun), Cancun 77500, Mexico