Our family stayed at the Ambiance Villas from June 18-28. There were 6 of us total, including 4 adults and two college age kids. We had three rooms all within one enclosed corridor which was very nice as we could congregate in the main room which had the kitchen and family room but also have our own bedrooms for privacy.... more

We were given a top floor room, which was nice, but not convenient as I had problems with my leg and there were no lifts. The alternate room which we were then given, was on the ground floor - average with a horrendous wash basin and the smell of sewage around it. The shower was weak and the water didn't... more

My husband and I, seniros, stayed in Ambience Kin-Ha hotel in Cancun, Mexico for five nights. Hotel was clean, especially landscape (ground) workers keeping it adequate enough. We had very positive experience, visiting Mayan ruins outside of the city. I am diabetic and therefore I have to eat frequently. Small portion. One morning we had to meet the tour bus... more

Just returned from a 6 night stay. The 2 bedroom suite is huge! The furniture was a little dated (orange, sticky dresser drawers and only 2 pictures on the wall which could be found repeatedly through the hotel) If you can get passed the lack of glitz that you are paying for in the larger chain hotels, you'll love this... more

I went with a couple of girlfriends to Cancun in the last week of May 2008. The weather was a pleasant change from the New England weather we were used to. First, I was displeased with my check-in. I booked a double room for two people on Expedia, and I informed Jessica at the front desk that I would be... more

We stayed at AV for a couple a days in the week right before memorial day weekend in U.S. We booked a 1-bedroom condo through the AV website. May is low season and we got an excellent rate of $110 per night. We traveled with 2 small kids (2 and 5). Check in was easy, staff is cordial and professional.... more

Highlights for our stay --- Excellent beach (besides downtown Playa Del Carmen) best one I've ever been to. Excellent service. Everyone is extremely polite, speaks enough English to have no problem in communication. The staff is very hard working. Excellent price for the stay. We had the American breakfast plan which includes a full breakfast which was good. It's basic... more

The only good thing about this place is the beach. If you read enough reviews you will notice lots of people telling the same review of having money stolen here. I am another victim of money missing from the safe in the room. $300 to be exact. The staff did one of their investigations which consisted of asking the maid... more

This was my first trip to Cancun. I booked a standard room at Ambiance and got an upgrade for a studio =) Room was clean, towels and all toiletries available. AC works wonderful...breakfast was included. The hotel is nice and clean. Staff are very helpful...the BEACH --WOW is the best in the Cancun area.. white sand beautiful blue water. Chairs... more