Before my girlfriend and I (in our early 20's) booked this hotel we did a lot of research online and read some of the bad reviews complaining of bad food, bad service, dirty water, rocky beaches, etc.. and after seeing the place for myself I cannot believe we even stayed at the hotel they were describing. It was absolutely beautiful!... more

We stayed at the Grand Oasis from 8/19-8/26 and had an AMAZING time! This was our second trip for my husband and I, we stayed at the Melia Turquesa 4 years ago but it was destroyed by the hurricane and does not offer all inclusive anymore. I had read the reviews and thought about changing hotels,but then my husband and... more

We just got back from 6 nights at the Grand Oasis Cancun. Of course we were concerned after reading some of the negative reviews. We had a good time but there is definitely room for improvement at this hotel. Check-in – Smooth, no problems. Requested two rooms together and no problem there. The resort is divided between the Oasis Cancun... more

My boyfriend and I went to Cancun and stayed at the Grand Oasis from August 17th-22nd. We both loved the resort, check in was a breeze! There are many restaurants to choose from as well. My only complaint about the food is that it got very repetitive. Other than that it was good! If you are on a budget, this... more

I spend 3.5 hrs doing my check in while the shift personnel was talking and make jokes. only for be a Mexican Tourist, while the foreigner was attended quicky. Not only for the Personnel, also for the bar tenders, waiterers & waitress The Facilities was in bad conditions and bathrooms was unclean and spotted. more

We were booked to stay in the Grand Oasis but were put in the Oasis Phase 2. Elevator was broken part of the time and were were on the sixth floor and the view was NOT the garden view but the yuk green lagoon view. Many other patrons were supposed to be in the pyramid building as well. Some at... more

We just arrived back home today and were very pleased with the hotel. I read tons of reviews and was very nervous about the hotel...to my surprise we had a blast. You have to remember you pay for what you receive! We have paid $3K for a hotel in CanCun and got top liquor and service, we paid $1K for... more

This was my forth time to Cancun and we have always stayed at Cancun Palace. Decided to stay at this place because it was a bargin but have read several mixed reviews about this place. So it was set that we decided to go. Check in was easy, surprisngly the did get us our room we asked for which was... more

I just wanted you to know how skeptical I was going to this resort after reading reviews on different sites. I wanted to let everyone know that I had no problems checking in at all. We arrived early, had no line to stand in, but our room wasn't ready, which we were prepared for. We were given our braclets so... more