I had done some research on this hotel before I chose it for our vacation. I had read several bad reviews and some good ones. I figured people were just complaining about small little things that wouldn't really matter to me. I found that this hotel was perfectly fine. We booked at the Grand Oasis, check in was fine, a... more

We made last minute reservations at the Oasis Cancun only couple days before our vacation. Since we had been to a few all-inclusive resorts in the area before we never thought that there would be such a difference between them. My wife found this site with reviews of the Oasis and I was surprised by them. I was sure that... more

-The worst customer service ive ever recieved. A bartender actually raised his voice to my friend for requesting an extra drink after she already waited 20 min. by the way you will wait in a line 10-20 every time you want a drink) And the front desk has a super NASTY attitude at all times -All inclusive?? if you are... more

This resort is far from the 4-5 star it "sells" itself as. The service is deplorable in all of the bars and restaraunts. We practically had to beg for water from a bottle (you get it one glass at a time). The pool was filthy with vomit floating in it. The rooms are old, with no iron or alarm clock... more

Excelent physical plant, worst service ever received in my life. Very good food products, poorly prepared, poor quality service, poor attitude of employees. Lots of american spring breakers, and the beach full of coarse dangerous rocks. Expensive internet only availabe inside the business center. It offers 15 restaurants and only were 8 and you have to stay on line for... more

I'm a 32 yrs old single guy traveling alone at Grand Oasis Cancun from June 26 to July 3. here's my Pro's and Con's : Pros : - amazing ground and pool - lots of choice for restaurant - amazing view if you take a benchfront room (building 1 or 2) - guests are mostly young adults looking to party... more

My husband is 24 and I am 22. We're not big partiers but, like everyone else, I had come on here to find out if the Grand Oasis would turn out to be a good honeymoon destination. My husband's brother and wife strongly recommended the hotel to us as they had been there twice before. Like you've probably heard, most... more

We are frequent travelers to the Caribbean (DR, Jamaica, Mexico) and have posted reviews on several of the places we've stayed. Each had their pluses and minuses....this place really doesn't have a redeeming factor to mention. As with everything your first impressions are lasting impressions. We were treated with less respect by the entire reception staff than Santa Claus at... more

Look, i am 24 years old. i have stayed at the best hotels and the worst hotels. never in my life have i been so disgusted by a hotel. but i can honestly say this is the worst hotel i have ever stayed at. its so bad i opened up a travel advisor account just to complain somewhere, cause i... more