First time staying in Cancun for my husband/me (age 53/51). We had no say-so in choosing this resort, as it was booked as an Apple Vacations "mystery" guaranteed 4-Apple Square Deal. WARNING! This is NOT a resort for persons with physical challenges. I have bad (ok--terrible!) knees, and this resort wore me out. There are steps up/down and ramps up/down... more

The hotel's appearance was ok, the bedspreadon my friend's bed had fingernail polish stains, and the beds did not appear to be made very well. The walls were very thin so you could hear every little thing you're neighbors were saying/doing and in the weeee hours of the morning people were very loud, doors slamming, etc.... Everything closed early including... more

My family and I just got back from cancun ..we stayed at the royal solaris for 6 nights and it was great. The staff is wonderful, the beach is beautiful and the entertainment was hilarious! The buffet food was ok but the restaurants were delicious, especially the desserts. I highly recommend this hotel to anyone who is looking for a... more

Before we went on this trip we checked these reviews for our resort which made us a bit nervous. However, after actually being there and experiencing it I would definitely recommend it. The rooms are simple but nice, the staff is very friendly and always there to help, the resort is very well maintained and clean. Our check in was... more

Food was great, especially the sushi bar. For the most part, the staff was very nice. Location was great & the beach there is very nice. If you stay further down near downtown Cancun, the beach really starts to suck. The only negative was that a man entered our room with a key while we were sleeping & then ran... more

The hotel provides exactly what you would expect from an all-inclusive resort. The rooms were clean, the food was fine and plentiful, there were bars everywhere. The entertainment staff was very lively and did a great job of fostering friendships and getting everyone involved in activities. One big gripe was that the hotel website promises complimentary one-way transportation from the... more

do not know what other people are complaining about.. can not beat at that price the service and the fun provided.. my kids loved the shows in the evening and the kids club was great... they have 5 different restaurants from buffet style to menu style.. i go again.. more

This was our fifth trip to Cancun and also @ a differenet resort. This was probably number 3 on our short list. If you would like to know our favorite feel free to contact us. The service is pretty good, pool bar stays real busy and the drinks are medicore. Entertainment staff is ok, not as good as we seen... more

Not a bad hotel, everything was good, there was fun stuff at the pool. It was fun staying there but the beach could have been bigger, also you can only get snacks at the outdoor "snack" bar around lunch time other then that the hotel was great. more