The staff was amazing, they are always there to help.. The Bartender Alonso was by far the sweetest guy there!! They work hard, and do not expect tips, however, once we gave tips they reallllly took care of you even more.. The food was delicious.. we only ate at Little Italy once, and had the pasta, and it was delicious.... more

it didnt cost alot of money for my holiday so all i wanted was clean hotel friendly faces and lots of sun. so, on arrival i thought the hotel looked a bit rough. yes they tried the hotel insurance on us as well but i just told them we already had ours so there was no problem but our friends... more

Hi, The only thing I would add to the last review is that the front desk "MAY" try to sell you what they call a "mandatory" insurance policy for when you are "OFF" the hotel property. PLEASE DON'T FALL FOR THIS! They tried it on my wife and I and we almost fell for it because we were pretty tired.... more

My husband and I are frequent travelers. We go on vacations, usually 3 times a year. We have stayed at 4-5 star resorts most of the time. We took a chance on this trip because for 8 days we paid 1400.00 including air fare. Cancun is like a ghost town. There were maybe 75 people at the hotel. We found... more

CAN'T BELEIVE SOME OF THESE REVIEWS, WHAT DO PEOPLE WANT, SOME PEOPLE ARE SO FUSSY, IT DOES'NT STATE ITS A 5 STAR HOTEL, SO IF THATS WHAT YOU WANT THEN PAY FOR A 5 STAR HOTEL AND STAY THERE INSTEAD ! My firend and I stayed at the Hotetur Beach Paradise for 2 weeks from 17th April - 1st may... more

The staff at the hotel is great but the hotel and its management are terrible. A/C is terrible rooms are hot !!!!! Had to go to Walmart and buy fans. The food is so so but they serve the same thing at every meal. Be careful at frontbesk they will screw you!!!!!! The drinks are horrible, beer and dirty monkey... more

We stayed at the Hotetur Beach Paradise from 5/14/09-5/18/09...right at the height of the "swine flu" panic. People back home thought that we were crazy for going through with our trip...but in my opinon it was the best time to travel. The airport was a ghost town, went through customs and security and were out of the airport within 10... more

we went to celebrate our anniversary. there was a promotion for a free upgrade. We got upgraded to an awesome ocean view with floor to ceiling windows it was pretty awesome listening to the waves at night with the windows open. Seriously my most relaxing vacation. I always think about it. However, when coming here you cannot expect 5 stars... more

My boyfriend and I went down to Mexico (5/19-5/24) despite the Swine Flu. We're from NYC, where there are apparently more cases of the Swine Flu than Mexico, so we figured we'd go. We read over some reviews prior to the trip and had hopes for a good trip. There were only a handful of negative ones, while the rest... more