I would like to start off by letting everyone know that my job has put me in some of the most amazing hotels/resorts all over the world, including New York, Miami, L.A., Las Vegas, Bahamas, Germany, Italy... you name it. So after reading many of the reviews on here about how amazing Le Blanc was, I was definitely excited to... more

This was our second time at the Le Blanc. We went on our honeymoon the first time in December 2007 and just went back now for a short vacation. If you want consistency in the level of service, this is the place to go. We believe you will not get this level of customer service anywhere else you would go.... more

First let me say that we started travelling to Mexico 6 years ago on our Honeymoon. Since then we have become Palace Premier members. This was our first visit to Le Blanc, The hotel was at 20% occupancy, but the staff was at 100%. We were often one of 3 or 4 couples in the restuarants. The service was the... more

This resort could teach other resorts what customer service is all about. The staff at Le Blanc are absolutely there for you. They believe they cannot do enough for you! From Carlos, the matre'd in the Japanese restaurant to Marco and Julio (butlers on the 8th floor), the attitude was they were there for your "every wish". No matter what... more

We stayed at Le Blanc for our honeymoon. All I can say is wow! I don't think there could be any better service anywhere. Christian is a great guy. He is just a bartender, but a true friend. There was not one person at this place that was not happy to do anything for us. It was their pleasure to... more

The staff at Le Blanc is amazing! The customer service is exceptional and definitely makes this resort worth staying at. Some of the highlights: The spa is incredible. Take advantage of the hydrotherapy before your service. We had complimentary massages due to a promo when we booked. We were treated like royalty. I wish we had more time! The gym... more

We travel frequently for both business and pleasure and we have yet to find service like we expereinced at Le Blanc! Thank you Carlos, Sulmar, Raul, Tania (I hope you enjoyed the book!...and I LOVE my painting!) Marc, Alan, and the entire staff! You made us feel so welcomed! All the reviews are completely accurate and we enjoyed every piece... more

Before I start, we stayed at Le Blanc when the hotel was at 25% occupancy. My wonderful girlfriend took me to Le Blanc for my birthday. I have stayed in hotels all over the world, from class A-Z. There is nothing like Le Blanc in terms of service. Every single staff member wears a smile. The owners of Le Blanc... more

WOW!!! We just returned home from Le Blanc Spa Resort and it was by far the best place I have traveled in Cancun, Playa, Cozumel, and the Riviera Maya! The one thing that seperates Le Blanc from others is their impecable customer service. They have it down. You definitely get the feeling as soon as you walk in the door... more