On the first night of our visit to Cancun, Mexico, June 13, 2008, we were approached by a street vendor offering some “deals” (discounted tickets to area attractions) to convince us to listen to a “breakfast presentation” the following morning at the NH Krystal Cancun. He stated the presentation would include a free breakfast and a 90 minute presentation after... more

Ok, to start off I always take reviews with a grain of salt. I know that everyone has their own preferences and opinions...this being said...this is mine. To start with the good...The club room that we stayed in on the 7th floor was very nice with a great view. None of the rooms have balconies, but do have a nice... more

We stayed at the NH Krystal from July 3rd to July 8th. We arrived at the hotel the night of the 3rd tired and ready to rest. When we got to the hotel they had gave our oceanview rooms away. We had made our reservations several months before the trip. So we felt that this was very unfair. They stuck... more

Excellent Stay . we wil stay again on this Hotel, excellent staff service. more

We absolutely love the resort itself. Our room was awesome, which was ocean front. We also had broadband internet in the lobby and the pool area is very nice. I have nothing but wonderful things to say about the Krystal International Vacation Club. We enjoyed the views of the caribbean, the room was great, and there were tons of stuff... more

We stayed in the Krystal club with an awesome ocean view room. The staff in the club is outstanding Patricia Mendoza goes out of her way to make sure we had a great vacation, we celebrated our anniversary ,and it could not have been better. The club has a very nice breakfast and afternoon wine and snacks included. they also... more

I just got done reading all the reviews for this hotel and I'm very shocked about how many bad reviews it got. Our stay here was wonderful. The rooms were good, the staff was great, and the food and drinks were even better. We got the all exculsive package and maybe that helps, i dont know. I do know that... more

A few months ago my wife and I took a dream vacation to Cancun our first to Mexico. Upon exiting the airport we were greeted by tourism officials who presented us with an offer to receive a nice meal and receive a free excursion to a Cancun hotspot of our choice if we listened to a 90 minute timeshare presentation.... more

We just came back from Cancun. We booked 1 week all incl. trip. We were on the fourth floor and we had an incredible view on the ocean! First day, the toilet didn't worked well; they fix the problem right away. Room was clean, shower ok. Of course it's not a brand new building but it was clean. Food was... more