The resort was old, smelled like mildew. It was not updated and they had to replace our refrigerator after two days. Our food spoiled and they didn't reinburse us. The staff could barely speak English and not friendly at all. The rooms were below average,,,,but not of normal standards traveling with Interval. They advertised ocean view...we got a view of... more

Ok, so this isn't a 5 star hotel.... but if you want some laid back relaxation - this is the place! We had a suite - which was 1 bedroom with a full sized frig and microwave and a dining table and all the dishes. It was clean and had a large bath and a small changing area which I... more

My fiance and I just returned from Cancun on May 29. I did an exchange through Interval International with the intent of us staying at Casa Maya for the entire week. I'm the planner, and take great pride in researching where we stay on vacations. Initially, we had reservations for Los Cabos, but due to demands at work, had to... more

This is our first trip to Cancun - and second to Mexico - Our first being Tulum in December. We found the Casa Maya very well run - all staff memebrs super friendly - the place exceedingly clean. A great value! The resort is not in the middle of a big commercial area ( a plus for us) but the... more

This hotel was extremely clean and in a great location. The room was super spacious and it had a kitchen which allowed us to save by cooking meals at times. The staff was super friendly and very courteous. You can take the bus anywhere! The bus drivers are extremely friendly and speak English. They will guide you and let you... more

This was our first trip to Cancun and I am sure we will return again someday. We traded our timeshare week through Interval . Before we left I reserved transport to our hotel through USA Transfers. For about 100 dollars they picked us up at the airport, took us to Wal-Mart and brought us to the hotel. The fee also... more

Yes, the beach is nice but they don't have enarly enough lounges and chairs to meet the number of people that are staying there. The room was deplorable. It was a room with a bed, dresser with broken drawers and a small beverage refrigerator. The room was advertised as having kitchen facilities. They eventually brought an old coffee maker to... more

Stayed a week... older place, but updated... no real time share pressure..just some... Beach is a big asset here ... as there seems to be more erosion in Cancun again... Activities staff were the best of three places we stayed at... the Corona hospitality team... were gorgeous.... Would I go back... ?? Not really... as much fun as it was...... more

The place is okay as far as condition and the look of the place. It is old and you could actually see through our doorframe you approached the door. Very comforting. The beach was nice and it was in a decent location. But overall, I've had much better experiences. When we arrived, they told us nothing about the place -... more