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Boulevard Kukulcan Km 5.5, Cancun 77500, Mexico
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Reviews you can trust

76% Recommend
3.5 of 5 stars 236 reviews
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[ Date ] [ Rating ]
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4 of 5 stars
Chardonnay07   1 contribution
New Jersey
Nov 5, 2009 | Trip type: Friends getaway New
1/1 found this review helpful

The Casa Maya rooms are undergoing a major facelift and are being 'gutted" down to jack-hammering the tile floors. If you are making arrangements to stay within the next few months, be sure you are given accomodations as far from the current work floors as possible. That said, we did enjoy our stay. The staff was pleasant, the maid service... more

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3 of 5 stars
walleyefishing   1 contribution
Oct 16, 2009 | Trip type: Couples

We are staying at this resort in early Dec of '09. We do not want to use a credit card while in Mexico. Is it best to bring American money or exchange for Mexican once we are at the resort? We will be eating both at the resort and also outside of it. If we have a cheat list of... more

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4 of 5 stars
inquisitiveK   4 contributions
Westchester, NY
Oct 8, 2009
4/4 found this review helpful

We stayed at Casa Maya, as this is our home-base in a time share we purchased about 6 yrs ago. We simply LOVE Cancun. Casa Maya is a wonderful place to stay if you have kids because the ocean there is not rough; it is protected by Isla Mujeres, so the waves are practically non-existent. Many other areas on the... more

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4 of 5 stars
dmoore062   3 contributions
South Jersey
Sep 6, 2009 | Trip type: Family
2/2 found this review helpful

While the rooms have not been updated in many years, the service and features of Casa Maya made this a great place for my family. We had a 2 bedroom suite which gave our teens an attached unit all to themselves for TV and their own bathroom. The units were cleaned daily and even though one night I could hear... more

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1 of 5 stars
Lori1313   2 contributions
Comox Valley, British Columbia
Aug 29, 2009 | Trip type: Couples
1/2 found this review helpful

My husband & I stayed at the Casa Maya for 1 night even though we were booked for 7. There was huge pressure for a timeshare presentation. The room was in the tower which is 28 years old and I'm pretty sure it hasn't been renovated. No one told us that there had been a fire at the hotel so... more

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5 of 5 stars
kcottin   1 contribution
Maryland
Jul 15, 2009 | Trip type: Couples
1/1 found this review helpful

My husband and I spent our honeymoon in this hotel and we really enjoy our stay there. The people in the hotel are super extra nice and it is my favorite beach in cancun since it is relaxing and there are no many wave so you can lay down in the beach and enjoy the weather and some margaritas! more

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3 of 5 stars
JK-RO   12 contributions
Royal Oak, MI
Jul 1, 2009 | Trip type: Couples
2/3 found this review helpful

Spent 10 days in Mexico - 2 nights at Casa Maya. I used cash everywhere I went (including the hotel we stayed at in Playa del Carmen, which was reserved with an American Express. When we arrived at Casa Maya, I said I wanted to pay cash for the room, but they needed a credit card for incidentals. No problem... more

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4 of 5 stars
iluvekats   9 contributions
Ohio
Jun 20, 2009 | Trip type: Friends getaway
1/1 found this review helpful

Casa Maya was a very nice hotel. When you go back and read older reviews you are not sure what to expect. The hotel was very nice and very CLEAN!!! There was always someone cleaning something. You could probably have eaten off the floors. They even had a machine that "swept" the beach at night to clean it up and... more

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1 of 5 stars
ladytabron48   1 contribution
Bloomfield mi
Jun 18, 2009 | Trip type: Family
1/2 found this review helpful

The resort was old, smelled like mildew. It was not updated and they had to replace our refrigerator after two days. Our food spoiled and they didn't reinburse us. The staff could barely speak English and not friendly at all. The rooms were below average,,,,but not of normal standards traveling with Interval. They advertised ocean view...we got a view of... more

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4 of 5 stars
pamaround   10 contributions
Exton, PA
Jun 4, 2009 | Trip type: Couples
1/1 found this review helpful

Ok, so this isn't a 5 star hotel.... but if you want some laid back relaxation - this is the place! We had a suite - which was 1 bedroom with a full sized frig and microwave and a dining table and all the dishes. It was clean and had a large bath and a small changing area which I... more

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Casa Maya Cancun Also Known As

  • Casa Maya Hotel Cancun
  • Hotel Casa Maya Cancun
  • Cancun Casa Maya
  • Hotel Casa Maya
  • Imperial Fiesta Club Hotel Casa Maya
Address: Boulevard Kukulcan Km 5.5, Cancun 77500, Mexico