We just arrived home yesterday after 2 weeks at Crown Paradise and have to write to say I read all bad comments before going and panicked thinking "oh no what have I done booking this?"...Happy to report we had a fantastic time..Travelled with my fussy hubby,2 kids and friends with 1 child and we all enjoyed our time at this... more

My husband and I plus my two daughters (7 &9) went from July/11 -17. We normally are not very picky and we stayed at PV Crown Paradise 2 years ago. We picked this hotel because of the price and because of the kids water park. This hotel was definitely nicer than the one in PV by far. But being we... more

This was our 7th time at Crown Paradise from July 10-17th and can't wait to go back next year. From being greated with mimosa's and cold towels to the friendly check in. We were told (and knew) that our rooms wouldn't be ready until 4:00, when to check on them at 3:00 and found they were ready. The only problem... more

I've got to agree with the last few comments. I have always maintained that your holiday is only as good as the effort that you put into it. How some people can give this place negative reviews is beyond me! I must admit that prior to going, I was a little wary, but having just returned last week, I've already... more

4 familes, 8 adults 7 kids from 11-16 years old Rooms: We were in tower 1 on the 1st floor, our room had a view of the gulf, the waterslide and the "rundown" hotel next door, Our friends all had a view of the gulf and main pool. Our rooms were great (connecting, which we had no problem getting) Our... more

The service is amazing. They bring out the kids meals first, and are so kind. If you do not want to wait awhile, this is the hotel is the place to eat. The buffet is also amazing it is Mexican, Italian, American ect. food. It is healthy also. I recomend to stay here more

I have to say, we were questioning which reviews would be accurate. So I am giving an honest review of our family vacation. My wife, myself and 3 teenage daughters had a great time at this resort. We just returned and have this to offer on our family vacation. Hotel: Reports on elevators are accurate a bit slow and warm.... more

My husband, my 8 year old son, my 14 year old daughter, and myself stayed here from July 8th to the 15th. This was my 4th time in Cancun. I previously stayed at the Oasis, the Flamingo, and the NH Krystal Hotels. We picked this hotel because it was the first time we brought our children with us. We had... more

We arrived and were checked in promptly with a cocktail, got our room on the fifth floor with a gorgeous view ot the sea. Beware the lifts, no air con & they have an awful habit of getting stuck or not going to your floor! Kids club is superb, unfornutately our son wouldn't stay on his own. Can't complain about... more