Great service and great hotel overall. Since we got to the hotel, we were greeted by the friendly staff of the hotel. When we got to our room, we were wowed by the breath taking view, and it wasnt even the best view available.... this hotel is situated in a great area, we walked everywhere, there are restaurants nearby, shopping,... more

I stayed here in May-June 2008 for a week with a girlfriend. We were actually on a Grad Week senior trip with my daughter' and other 2008 graduates. Most of the parents stayed here, while the kids stayed at a nearby hotel, which was horrible!!!! But that's "a whole nother story", and different review! Our rate was part of the... more

I have stayed at Hyatt's several times and love the cool, class of this chain. I have yet to confirm that the hotel is really the Hyatt versus a cheap imposter. The hotel management is awful. For instance, I had to deal with a supervisor called Bettina - unsmiling, the customer is always to be doubted, burden on us kind... more

Since there is such a variety of hotels and resorts in Cancun, it is difficult to select the best one. I decided to pick a hotel that was in a convenient location and had an established reputation, the Hyatt Cancun. In addiiton, the Hyatt was offering an excellent rate. The hotel is consistent with other Hyatt's, clean and well maintained.... more

I stayed here with girlfriends for a one week vacation in April. I would definitely return. The hotel was immaculate, with excellent service. We were totally floored by the view from our rooms (facing directly out into the ocean) and thought the breakfast buffet was excellent (we seriously missed it when we got back to NYC!) - I got addicted... more

Great hotel, service was excellent. Great value for the money. We could not ask for a better location. Pay the extra premium for an ocean view room, it is worth the money. Food and drinks prices are reasonable. Green areas, bars and restaurants are well kept. The gym is amazing. I would recommend this place to anyone. more

Our first time in Cancun and we loved it. We stayed at the Hyatt Regency after getting a great rate through Priceline.com. The Hyatt was very centrally located yet off the main thoroughfare. The room was clean, and the bed and pillows were very comfortable. First day we took the ferry over to Isla Mujeres. The North Beach was beautiful... more

I loved the hotel. Beautiful Lobby and clean rooms. The view was absolutley amazing.Back in NYC and still dreaming about their breakfast, oh and let's not forget room service...awesome. The Beach is small but who cares, there are a ton of other beaches near by. more

Just returned from four nights at the Hyatt. Hotel was great. Service was as good as anywhere except east Asia. We got a fantastic summer rate for four in the Club rooms that included breakfast and evening drinks with appetizers. It was almost as cheap as staying home. The hotel, pool, and grounds were immacuate throughout with maintenance people everywhere.... more