This was my first trip to Cancun, and I had no idea what to expect. I have to say the hotel could do with a little cosmetic work and the food was ok. It would have been nice to see something different on the menu, apart from rice/potato/chicken and pork! Breakfast was definately the best meal of the day there!... more

The hotel is down a dirtroad, and me and my partner initially was a little apprehensive!! as soon as we walked into reception we relaxed, friendly staff, lovely air conditioned reception area and rooms! once in the room we was amased at how big it was, the only problem we had with it was the shower temperature (and the fact... more

My wife and i with 2 of our friends stayed at this hotel for 2 weeks allinclusive, although the rooms were kept clean daily and the staff were very helpfull and friendly,thats about all we can say was good about this place??? They do their best to cater for the european but they need to research on their food ideas?... more

Just returned from a weeks stay at Riviera Princess and had a great time. After a few slight problems upon check in, was upgraded to Platinum which is definitely the way to go. They tried to put my family of 4 into a room with 1 king size bed, 1 roll away sleeper and a made up couch. Told them... more

Stayed in this hotel a while ago but from what I have read not much has changed! Was advertised as a 4* but much cheaper then other 4*'s in cancun, i know why! It's not a 4*, i'd be generous in saying a 3... The food was okay, not much choice for evening meals and we ate out as much... more

Stayed at the caribbean princess,wished we hadn't.Pool and bar ok.Food AWFUL if you have to eat it get in quick as once the 4 trays have gone that is it for choice,and no puddings if you are not in the 1st 1/2 hour .better to eat out forget all inclusive. The whole place needs a good seeing to,very shabby don't... more

Don't do the all inclusive option as the food is not very good and the alcohol was cheap and distasteful. The rooms were clean, and the pool was nice. The view of the lagoon was especially pretty and overall everything was kept in good condition. Our air conditioner was broken in our room, but it was still cool enough to... more

Stayed at carribean princess during spring break in 2004. Great 1st time in mexico. hotel was clean and tidy , rooms were spotless. this is a small hotel however and did only have 1 restuarant and 2 bars, 1 swim up and 1 lobby. entertainment staff were superb. the hotel is situated in the lagoon side but had a free... more

DONT GO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Booked this holiday as a surprise for my boyfriend - it was avertised as a 4* hotel in the travel agents I then read the reviews on tripadvisor and began to get worried, but thought well people only bother putting bad experiences on this website anyway. So thought we'd give it a go. HOW WRONG COULD I BE?... more