Maybe I'm picky. I've been to Mexico 7 times. Your first impression is OLD! The lobby is very outdated with old chairs and dark. The check in staff (J. R.) is rude and not helpful at all. They act like they are doing you a favor. The gift shop is a joke. It's the first hotel I've stayed in with... more

amazing hotel. we had a room upgrade with a private dip pool on the balcony. the beach is clean and not crowded, loads of sunbeds and the sea is warm. we also had a chance to release the baby turtles into the sea, this was a magical experience to see them hatch and then release them back into the sea.... more

Just got back today and needed to write a review because other reviews that we read made us a little apprehensive. The hotel was great. It was peaceful but fun. There were no children or rowdy crowds! Kids are great if you are going on a family vacation but for relaxation and alone time this is the place for you!... more

After reading quite a few mixed reviews I see where the bad reviews come from but I would not agree with any of those reviews. This is/was an adults only hotel and it has everything that I would expect in such a hotel. Food was good across the board. Room service was 24/7 and ordered GRANDE COFFEE every morning and... more

when we arrived everyone was so nice and helpful the view was awesome the beach was great the food was good we did a lot of water sports it was all around a good vacation and def have plans on going again but watch your stuff because when the cleaning people came in to do their thing they stole the... more

I was alittle worried about negative reviews but not true. went for 4d/3 nights. no problems at all. nobody in your face selling you stuff. beach beautiful,though waves rough. a little windy. ate at all the restaurants food was good and lots of variety. any drink you wanted hey cecilia and the candy man at lobby bar. good job. used... more

I found the hotel was "concrety". Lacked foliage which was wonderful for those looking to sit in the sun all day. There was virtually no shade. The hotel was broken up into many levels so be fit and able to go up and down stairs. The food was excellent at the buffet and out of the three a la carte... more

I wanted to say a big Thanks to Emma from Fare Deals she found us a trip , We had airfare and hotel stay at a great price . Well onto the hotel , when my girlfriend and i got to the hotel we was greeted right away and had us drinks in our hands less than a minute ,... more

I went to Cancun the last week of January this year for a girlfriend get away with 3 of my friends. We stayed 5 days 4 nights. I really enjoyed my stay. I thought the resort was beautiful. It could use some renovating but overall it is nice. I thought the staff was very friendly. It didnt take long at... more