Like many reviewers I too was worried about the previous reviews but it was clear that management has made some changes and the issues are behind them. Let me start by saying we are travel agents. We were in the Riviera Maya in June so comparatively speaking this is a much smaller resort - the ones in the Riviera Maya... more

It is amazing how far a dollar will go. I strongly suggest tipping the bartenders, waiters, housekeeping staff, etc... The first day, I left a $2 tip for the maid and she overhauled our room. She straightened every item we had in the room sitting out (cologne, hair products, shoes, socks, cards, etc...). It was spectacular. We made friends with... more

Like others on TA.com I was a bit worried about staying here after reading some negative reviews. However, my worries were unnecessary! I've traveled a lot to warm and sunny locations and stayed at many all inclusive resorts and this one would rank in the very TOP. I guess it depends on what type of person you are and how... more

This review is a long time coming, sorry about that. I went to the Grand Oasis Playa last year for spring break (though I am not a student). I had read many of the negative reviews (after booking the resort) and was very nervous about how the vacation would go. I was pleasantly surprised about everything. I found the hotel... more

The trip was very fun, there are a whole of stairs to climb and i'm not kidding when I say that, I lost four pounds on this trip. The pools are nice, the view beautiful, people are great, the food was good. The drinks were alittle weak just ask for more booze if need be. Our only problem with the... more

Just returned from trip and have to say, Just go and relax!!! The hotel was very nice. location was o.k.. I have been to Mexico a dozen of times and this hotel was nice. The pools were awesome ,But the beach was Fantastic!! The rooms were always cleaned and anything you needed you just had to ask , and it... more

I read all the reviews before we left and was very nervous about staying at this property. we even almost changed our hotel. I am so glad we didn't . Don't believe the bad reviews, we had great service! our room was nice , clean and always had a swan or something done up on the bed. The mini bar... more

I was looking for a place to take my hubby for a surprise 50th birthday trip. I read the reviews and had some concerns about booking this 3 day trip but my first choice wasn't available so I did it but kept all the reviews good and bad in my mind. We are from new england and it was still... more

What a great place! Like others have said the previous reviews made us nervous but we did not encounter any of those concerns. The staff was great and very fun. Friendliness and a small tip go a long way. Our room overlooked the ocean and it was a beautiful view. We asked for a roll away cot and received one.... more