My husband. sister and brother in law have just returned from a 2 week stay at this hotel. Were do I start. The hotel was clean but i feel in need of a lick of paint in places. Apart from that we had a very relaxed and ejoyable holiday. Our room was lovely and on the ground floor and the... more

Arrived and was greeted by an excellent front desk staff who were quick in checking us in and getting us to our room. Room was incredible! Fantastic views clean incredible shower tons of closet space and flat panel televisions! Beach is smaller but still very nice. Beach bar was great bartenders very attentive and served some very good drinks that... more

I, like many others on this site, had been slightly worried beforehand after reading some of the negative reviews on this site, however I would advise anyone who is going to go and make up their own mind, which is what i did. The hotel is an an idyllic location, right on a lovely beach, overlooking the gorgeous blue green... more

We went as a family vacation with our 3 children ages 18, 21, and 23 and had a great time. Our stay was wonderful. The rooms, pool, restaurants, beach, everything was very clean and the staff was constantly keeping is that way. The service was great; although we sometimes had to wait for bar staff once we tipped they were... more

This is an older hotel that has seen better days but has been well maintained considering...one elevator and the guest laundry was out of commission the entire time. The pool is wonderful, the food is standard to good, drinks are plentiful but you need to get them yourself and the beach has a lot of seaweed but is very swimable... more

just returned from this hotel myself my husband and two daughters age 14 and 16 and it was the best holiday we hav ever had. The rooms are big and clean the food was fabulous, the pool and beach area are spectacular, the staff carnt do enough for you we will definatly be returning to this hotel i carnt wait. more

This is a warning to all those considering staying at the Barcelo Costa in Cancun Mexico. DO NOT STAY HERE!!! My wife and I stayed here one night. We arrived to a very rude front desk, unhelpful and not accommodating at all. Then we went to our room on the fifth floor. As we walked in we were hit by... more

Stayed here for 2 weeks and got back 2 days ago. Had a great time in Cancun and spent the majority of our time in the hotel. Beach and pool were great, although sea had qute a lot of seaweed in it and there wasnt a lot of sea that you were actually permitted to swim on. Staff regularly raked... more

Stayed here for a week at the end of august and tbh i had mixed feeling about the place. First of all we were happy with the room although the view wasn't the best (but how much time do you spend in the room anyway!) Staff were very friendly, especially our rep carlos who was always good for information, although... more