The JW Marriott resort in Cancun is a beautiful hotel and the service is outstanding but we were disappointed to find that there is no longer any beach there. There is a small beach at the Marriott's Casa Magna resort next door but it is very rocky and the red flags are up because of a strong undertow. It is... more

My wife and I just returned from the JW Marriott Cancun (April 10, 2009) and to put it simply, we left early. The beach in Cancun is entirely gone, there is nothing left! (See pictures attached to this review) The surf is constantly cresting against the sea wall of the resort. (This is true all along the coastline, not just... more

We were disappointed when we arrived to see that there was no beach at all. Apparently, the recent windy conditions erroded the beach entirely. What was more disappointing was Marriott''s indifference to the situation. No compensation was made nor were there arrangements made for use of another beach. Although there were good aspects of this hotel (food, room) I would... more

We totally enjoyed our stay at JW, we always do, we've been there about 20 times and are going in May again. The staff is great and the Rooms are wonderful. The pool is SUPER. The beach is going though, we hope they have fixed that by now. If the hotel's lounge would stay open a little later or the... more

After much research about the JW, we opted for the Club 91 Level. In our opinion this was the best option for us. The hotel is one of the best Marriott properties we have ever visited and the fact that we were on the 14th fl. in the Club 91 made it even better. The meals presented were wonderful along... more

Just back with wife and kids. Fabulous property. Can't say enough about the staff, the room, the pool, the location and the staff. If you rent a car, parking is complementary and valet service to fetch and return it are free (we tipped, of course). Concierge desk is incredible. Enjoyable meals in every restaurant we went to and prices comparable... more

When we visited Cancun about 4 years ago, I told my husband that one day I wanted to come back and stay at the JW. Well, we did and it was a great time. The only disappointments were the the small beach (wiped away by Wilma) and the view from our balcony that was obstructed by new contruction. Otherwise, everything... more

A very nice hotel. Upscale with no sign of the spring break party people. A quiet and relaxing place to stay. Turn down service with a chocolate. Room service as well as mini bar were very reasonably priced. Drinks and food poolside were also priced lower than we expected. Some very nice restaurants a short walk across the street. Many... more

I bailed out of the Omni (long story, see separate review) during a mid-March stay and opted to switch to the JW Marriott instead. The only thing that made this feasible financially was finding a super deal for the JWM on the Marriott website when I decided to move. Hint: The Marriott website does not always make it easy to... more