We arrived at the Park Royal Cancun about 1:00PM after a day and a half of weather related delays in Texas. Check-in was a breeze and they had a room ready for us even though official check-in time is 4:00PM. This room was slightly smaller than the last time we were here, but we paid a very low price this... more

Let me start by saying DO NOT fly with American Airlines!! Our first day of vacation was ruined duet to supposed mechanical failure of our plane and they couldn'nt find another one to use at one of the world's largest airports. Just found out it was cancelled due to not enough crew members for the flight. Very POOR management if... more

Park Royal is a perfect resort if you are looking to relax. The property is well maintained, very clean, and located across the street from an awesome shopping area. The staff is friendly and makes sure the guests are happy. The food is good, although there are is only one main restaurant for all three meals . The one formal... more

My friend and I just had our 4th stay in Cancun and first at Park Royal Probably won't do that again. First of all, let me add a side note that our first day of vacation was essentially ruined by American Airlines. We were supposed to be on a direct flight from O'Hare to Cancun that arrived at 12:30, finally... more

I spent a long weekend at Park Royal. I was mainly looking for a relaxing weekend at the beach at a good price, and that's what I got. Park Royal's beach front is not wide, but it is in superior shape compared to many properties. There is plenty of sand, and I think there was a grand total of one... more

First time at this resort and i was amazed. The staff work so hard to make our stay a great experience. They were so friendly and helpful and work so hard. The service was impeccable. Every one from the waiters to the room maids did a great job. The hotel was spotless, everytime i turned around there was someone cleaning.... more

The service, cleanliness & food were excellent. There are 2 pools, both fairly small, one for adults only which was very nice. A small resort and we upgraded to a Presidential suite (1 bdrm) with a large terrace with a jacuzzi tub with an ocean view. The reservation restaurant has outstanding food and the buffet is very good. more

I wanted warm sunny weather and a beach on the cheap. The Park Royal provided this and more. It has a nice beach whereas some other hotels on both sides had only sea walls, (e.g. no really long walks along the beach). The location is excellent. There is an ancient ruin right on the beach. Also, there are three shopping... more

I would recomend this hotel for the beach and their inexpesive five star buffas. The service was teribly slow but pollite. we paid $2.50 for a safe and it was loocked. Room sevice said they would come up in five min they finaly got there twonty min later. more