First, let me start by saying that I rarely write reviews so the fact that I am compelled to write one speaks volumes. This was a great hotel. As soon as you walk in you are greeted with tequila sunrises as a welcome drink. Everyone is SUPER friendly and goes the extra mile to help you. There was not a... more

My boyfriend and I stayed at this all-inclusive hotel and were very happy with our decision. We were greeted at check-in with a tropical drink and the front desk staff were friendly and helpful. Our room itself was clean and very nicely decorated. There were a couple of downsides, however. Mainly, there were only two double beds with no option... more

This is a nice hotel not a great hotel. The beach is nice the staff is very helpful and the location is good. The food is good but not great but I did have a tremendous steak in the italian resturant. The rooms are represenative of a 3 star but on the old side. more

Royal Holiday staff lied about everything. They will trap you into their time-share program and your nightmare start. Stay away from them, since they will mislead you during the presentation. Here is the prevue about our scam. http://www.youtube.com/watch?v=a0o8sBOAgYs more

We stayed here May 2008 with out teenage daughter. Overall good experience. We've stayed at many AI resorts in both Cancun & Playa ranging from 3 star to 5 star. This was our first AI trip with our daughter. I would rate this a 4 star for families & a 3 star for adults. Room: 1st room not so good.... more

Before left upgraded to Ambassador suite,great view of both ocean and lagoon.Room 1409. Housekeeping was GREAT spotless always had lots of bottled water. Pools were very clean. We liked the upper (Adult) pool best. Both had bars,so could get drinks easy. Do tip them now and then they will remember you,and take care of you.Ate at the Italian Restarant 2... more

This hotel is great. No, it's not a five star hotel, but your not paying for one so why complain right? Check in was super simple, and then we were brought to our room and given an awesome fruit drink. The entire property is spotless, and well decorated. Really feels like an upper class place. We stayed in a standard... more

My first all inclusive but the food and waiters were very attentive. However, you must remember that at 3:30PM the main dining room is closed for dinner preparation. Although they leave a few snacks there is no comparision to the buffet. The bar service has pizza, hamburger or taco but thats not enough especially if you're paying for all inclusive... more

Great beach, too many kids for me but it was cheap. food was not great but the outdoor stuff was good. I would def recommend this for a family with young kids. SAFE PLACE TO STAY OVERALL. more