We had reservations for two presidential suites facing the ocean. They had us on the first floor and I asked the lady at the reservations desk if we could move one to a higher floor. She said all the rooms are full and we couldn't change. Then she said the two rooms were already occupied and we were moved to... more

We decided to go to Park Royal for a few days. I've been in Cancun a few times and stayed at hotels like Oasis, Sheraton, and Fiesta Americana Gran Aqua, all with a great outcome. Park Royal was the exception. My girlfriends and stayed on a suite; I left my Blackberry charging on the table next to the door. When... more

This resort is absolutly beautiful. I have usually only stayed at Sandals resorts, so I was sceptical. But I was not let down. Place is super clean & the watre is safe to drink. We didnt get sick once! My friends and I had a great relaxing week. I am sure you expect this though cuz it's Cancun for goodness... more

My husband & I decided to stay at the Park Royal Cancun for 10 days as "guests" of my parents who have a Royal Holiday membership. We only had to pay the $80 all inclusive fee per day each. But boy...it was not even worth that. Good things: the staff were very nice...even though i felt like the only reason... more

We arrived at the Park Royal Cancun about 1:00PM after a day and a half of weather related delays in Texas. Check-in was a breeze and they had a room ready for us even though official check-in time is 4:00PM. This room was slightly smaller than the last time we were here, but we paid a very low price this... more

Let me start by saying DO NOT fly with American Airlines!! Our first day of vacation was ruined duet to supposed mechanical failure of our plane and they couldn'nt find another one to use at one of the world's largest airports. Just found out it was cancelled due to not enough crew members for the flight. Very POOR management if... more

Park Royal is a perfect resort if you are looking to relax. The property is well maintained, very clean, and located across the street from an awesome shopping area. The staff is friendly and makes sure the guests are happy. The food is good, although there are is only one main restaurant for all three meals . The one formal... more

My friend and I just had our 4th stay in Cancun and first at Park Royal Probably won't do that again. First of all, let me add a side note that our first day of vacation was essentially ruined by American Airlines. We were supposed to be on a direct flight from O'Hare to Cancun that arrived at 12:30, finally... more

I spent a long weekend at Park Royal. I was mainly looking for a relaxing weekend at the beach at a good price, and that's what I got. Park Royal's beach front is not wide, but it is in superior shape compared to many properties. There is plenty of sand, and I think there was a grand total of one... more