The service, cleanliness & food were excellent. There are 2 pools, both fairly small, one for adults only which was very nice. A small resort and we upgraded to a Presidential suite (1 bdrm) with a large terrace with a jacuzzi tub with an ocean view. The reservation restaurant has outstanding food and the buffet is very good. more

I wanted warm sunny weather and a beach on the cheap. The Park Royal provided this and more. It has a nice beach whereas some other hotels on both sides had only sea walls, (e.g. no really long walks along the beach). The location is excellent. There is an ancient ruin right on the beach. Also, there are three shopping... more

I would recomend this hotel for the beach and their inexpesive five star buffas. The service was teribly slow but pollite. we paid $2.50 for a safe and it was loocked. Room sevice said they would come up in five min they finaly got there twonty min later. more

Our family owns several time shares and we have stayed at several of the larger well known hotel chains on the island. We returned to the Park Royal because of the staff and location. Each time we have stayed at the Park Royal, they staff makes you feel like family. Many of the staff have been there for several years... more

My wife and I just returned today (April 15th) from a 4 night stay at the Park Royal Cancun. It was pretty much a last minute trip, but the Park Royal will be on our short list for future trips to Cancun. It is not a 5 star hotel. It isn't really a 4 star hotel simply because of the... more

My family (Husband, 11 yr old and 14 yr old) met my In laws at the Park Royal. We had an excellent time. The hotel is very clean and well cared for. Please take advantage of the activities for guest in the pool area. The activies staff was excellent not only with the kids but with the adults as well.... more

Our first visit to Cancun WILL NOT be our last. What a great time and Park Royal is a huge part of our good time. The resort is small but in tip top shape and super clean! We stayed in 2 rooms one day a studio and 4 day's Presidential. The studio had no balcony which we did not like... more

My 26 year old daughter and I just got back this Sunday, We had a fantastic time! As everyone has said - the entire resort is soooo clean you can eat off the floors. Everyone in the hotel, staff as well as guests, were so friendly and helpful that we wanted for nothing. The weather was very windy and we... more

Upon arrival people were very friendly and helpful, but once at counter some receptionist did not speak english that well so it took over average time to get room situation handled . The price we paid($89 x per person a night,) was way too much for the type of room given, it was basically an average hotel room with no... more