There seems to be not enough words to describe how much we enjoyed our stay at Moon Palace and our wedding. I was very anxious about how our destination wedding would go since we're planning it over emails, but it turned out to be more than I had dreamed! The wedding coordinator, her assistants, the pastor, the photographer and videographer... more

the best staff and service i have ever enjoyed, it was a pleasure from start to finish. Such freindly people and food that you would find in top restaurants, well known , drinks and cocktails to die for, made working hard and saving hard all year worth every penny and i cant wait to return. more

Unfortunately, I have been very disappointed by the management at Moon Palace. I went on the tour of the facilities and received a voucher for 2 rounds of golf. Later I decided that I didn't want to play and wanted the spa package instead. They said "no problem." That should have been the indicator that it would be a problem.... more

We stayed here from 15th Sept to the 22nd Sept and the weather was lovely (apart from one thundery day) so don't be put off by the fact it is hurricane season. The place is fantastic, we could not fault it at all. The food was great, the pools were great, the staff were great, the free tours were great...... more

We were treated much better at Cozumel Palace. If we'd stay at the Moon Palace we would not have signed up. Only 17% full & they couldn't put us in an ocean view room! Had to change room the next day. They were not accomendating. A/C went out. Shower backed up. Golf arrangements became a nightmare. Some staff were very... more

I loved staying at this resort. My husband and I have been to many resorts all over the south and we have visited Cancun 3 times and this place takes the cake. We were there for our friends wedding and it couldn't have been better. There is so much to do no matter what travel type you are. My husband... more

I have read many reviews on this site and the bottom line is you make your own fun. True, you can complain that the food is not 4 star (you never go hungry) or the beach at the Moon is not the best (go visit the Beach Palace for a day) or your drink is too weak (ask for a... more

We love the Palace brand and have vacationed exclusively at Palace Resorts for the last 3 years. We originally were planning our stay at the Sun Palace but some of our friends, who are members were told this place is the best, so we switched to Moon. Location is great - you are 10 min from airport. You can arrange... more

My wife and I have never been to the Caribbean and have never stayed at an all-inclusive resort. We therefor had no preconceived notions or specific expectations about our hotel or the area. Our stay was last week of August and the place was virtually empty. The resort is absolutely enormous and there were maybe a couple hundred people, if... more