We were worried about this trip because we bought the package from Sam's Club for a really cheap price. When we called to make the reservation they charged us an additional $110 for the Mexico hotel fee and tried to sell us the all-inclusive package.. so I was expecting this trip to be full of hidden charges. When we arrived... more

My husband, four boys (ages 13, 9, 5, and 1), and I recently returned from a week-long stay at the Royal Sunset, and overall we had a wonderful time. We did the all-inclusive and loved it (less than $1200 for the six of us), although it did cause us to stay close to the resort. It was our first trip... more

We stayed at Sunset Royal. It was a great hotel. The food in the restaurants was good and the bar outside on the pool was great. The people there were very,very nice(Yvone, Nelly, Pablo, who even remembered our names, Riou, Miguel and many others)and the pool was clean actually spotless, it was very clean and neat. The service there was... more

My husband and I just got back from Cancun. We had stayed at two Sunset hotels before (Laguna Suites, which is my favorite, and Sunset Lagoon, which is great for small kids -but we have none), but this time they set us up at the "big" one. At first we were a bit uneasy, because we prefer the smaller, quieter... more

I stayed at the Royal Sunset and this is definitely going to be my go to vacation spot in Cancun. In fact it's THE reason why i'd ever go to Cancun again. I plan to visit every place on this earth if the money and time is right, God willing, but Cancun, i'd visit again. Royal Sunset has made it... more

We have been timeshare owners for three years now and surprisingly have had great visits each year. This year was the best so far. We took another couple with us (we had a 2 bedroom suite unit) and they had a great time also. The service, food and shows were great! If you decide to do their formal dinner be... more

We stayed here through a package from Sam's Club. We were moved from the Ocean Spa to this place. Nice enough facility, rooms are decent, excellent showers and towels. We went with the all-inclusive, but that was not as great of a deal as we first thought. The breakfast buffets were pretty good, but lunch and dinners were mediocre at... more

After reading some of these reviews, I'm begining to wonder if we stayed at the same place. We got the trip through Sam's club. We received several phone calls before we left letting us know of the changes that were made and the change of hotel to the Sunset Royal. Whenever I emailed with a question I always got a... more

I am in the same position as the person who commented before me. My friend and I got to Cancun and waited on our shuttle for 20 minutes. It was too hot to just be standing outside in the 98 degree heat with jet lag and our American, long pant long sleeve clothes on. (When we got on the plane... more