Since we bought a timeshare here about 5 years ago, we've gone back a couple of times already. Both times we've never had any problems with the hotel nor with timeshare sales people. We wanted to get a big discount for one of the tours so we attended the sales pitch for Tres Rios. We rode a van for about... more

My husband and just returned from our 2 week stay at the Royal Sunset Hotel in Cancun Mexico We stayed in a 1 bedroom which was spacious with 2 bathrooms. it had a excellent view of the city and lagoon and excellent night shades for sleeping in. The furniture was very out dated and damaged looking and the walls needed... more

I read several reviews of the Sunset Royal Cancun prior to our trip and was confused and a little concerned. I was prepared for a heavy duty sales pitch and to be penalized if I did not at least attend their timeshare presentation. I was a guest of a timeshare owner and the check in process was definetly geared to... more

Stayed for a week, LOVED IT. Bought a timeshare, it was a breeze, no pushy tactics, very helpful staff more

I went with an adult only group and was very happy with the service, food, and alcohol we received. Marco and Arcenio (waiters) were amazing to accomodate our needs. Yes...we did tip them very well, but they always made sure that there was enough alcohol in our drinks:) and we had what we wanted. There were also activity directors that... more

every thing u could want! more

This hotel is the worst of four that I have stayed at in Cancun. I stayed there for a week with eight friends. Upon check-in, they discovered that we were not time-share members. We then spent an hour for the check-in process as they tried to convince us to attend a time share meeting. That first night, three friends stepped... more

Worst experience of my life. Their time share is a scam, will say and promise anything with their high pressure sales pitches and the actual contract will contain nothing that was promised. We signed up, but after reading over the contract we saw what a BAD deal it was and decided to cancel. We went back to them to cancel... more

I got pressured into a TimeShare 18 years ago. The first few visits were the best, as we were discovering the more interesting places and restaurants to visit - making friends that we would then see again the next year. Unfortunately, many changes have occurred - including the friendly demeaner of the workers. What really ended our thought of ever... more