The staff is friendly, the grounds are immaculate, the food is sensational! We arrived early and were able to check in right away. Our bags were brought up promptly and the porter graciously accepted our tip and answered a few questions about where we could grab some lunch. We hit the lobby bar on the way to the buffet, had... more

I have gone to Mexico numerous times and this was my first stay at this hotel and it will NEVER happen again. This was the worst experience I ever had while vacationing in Mexico. When we checked into the three rooms we reserved one had a sink full of dirty water, that would not drain, another had a non functioning... more

overall the experince was average, the food was below par but ive noticed thats usual among carribean reasorts, the rooms were below par as well. the atmosphere is this hotel is very loud, i would say 80% of the travelers that stay at this place ages range from 16-25, a very college scene if ur in to that. the beach... more

We decided to go to Cancun this year for our vacation. We got such a great deal for a hotel and air package that we could not say no. Once it was booked, we checked all reviewes for the Oasis Cancun and we were very worried that our vacation stay was going to be a disaster. The reviews said that... more

I read all the reviews on here a few days before going.. needless to say i was scared to death. never been to mexico before.. check in was very quick. given alot of things told not to lose or there would be charges.. ( if u do lose ur towel card its 50 however 8 to replace ur towel all... more

People if you are looking for something cheap jsut to lay your head then ok. But if you are looking for a relaxing place to lay on the beach and nice retaurants and rugs in the bathroom and soap forget it !! it won't happen here. The staff was terrible and the accomodation where all but nice. The first room... more

Well, before I go off on the room situation I will say that the registration supervisor, Miguel, was most helpful! When we arrived we waited in a long line to check in. The first room they assigned us was a DIVE!!! It smelled like mildew, which I'm highly allergic to, and there was mold on the pillows!!! I was totally... more

We got a great deal from BookIt.com. The staff was great. The resort is big, really big and spacious...the beach in front is not usable anymore like all other hotels/resorts on that strip. (Seems like sand was washed away from the whole coast line few years ago and you can see the rocks now.) We had a unique experience...people say... more

I have been to mexico 8 times and i cant say it was HORRIBLE. i have only stayed at places like the Moon Palace which are very high in resorts. There were for sure some issues, but like i said in the title its what you make of it..Ill make this short and to the point! The Resort- The resort... more