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Gran Melia Cancun

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 542 reviews
542 Reviews
5.0 of 5 stars
228
4.0 of 5 stars
161
3.0 of 5 stars
39
2.0 of 5 stars
66
1.0 of 5 stars
48
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#30 of 157 hotels in Cancun
Description: Just 15 minutes from Cancun's Intl Airport and 5 minutes from the citys most popular areas for shopping, dining and nightlife.
  • Address
    Boulevard Kukulcan Km 16.5
    Cancun 77500
    Mexico
Check Rates: $212 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 541 traveler reviews
  • What to Expect:
    • 4 based on 305 reviews Rooms
    • 4 based on 304 reviews Service
    • 4 based on 303 reviews Value
    • 4.5 based on 305 reviews Cleanliness
    • 4 based on 96 reviews Pool
  • Recommended For:
    • 60% based on 330 reviews An amazing honeymoon
    • 40% based on 330 reviews Families with teenagers
    • 40% based on 330 reviews Families with young children
    • 40% based on 330 reviews Older travelers
    • 30% based on 330 reviews Young singles

Reviews of Gran Melia Cancun

( 1-10 of 542 )
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4 of 5 stars
Espoo, Finland
Jul 13, 2008

We stayed here as an exchange of a timeshare my family has elsewhere. We were received well in the reception, we got a nice little buffet as a welcome. I think this is only for the 'members' though. I had the feeling that you really get preferential treatment as 'members' in general. This was of course fine for us :-).... more

Jul 10, 2008

Staying at the Gran Melia Cancun is a real delight! The resort has a magnificent sandy strip at its door step and 3 large clean pools. The personnel was very courteous and the service was fast. The room I stayed in was clearly recently renovated and very tastefully decorated with a big clean bathroom. I do recommend the sea view... more

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4 of 5 stars
Santa Barbara, CA
Jul 1, 2008

Just returned from a week at the Gran Melia Cancun and I must say it was incredible. The hotel is beautiful and had a wonderful international feel. The staff was friendly and accomodating. I thought the beach area was great, but as others have mentioned it was rocky. We swam and boogie boarded anyway but if you are not a... more

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4 of 5 stars
trvlr50
Jun 30, 2008

Just returned from a 5 night stay at the Gran Melia. We booked through Costco and got a really good deal. Overall, I have to say it was good. The hotel is architecturally interesting with lots of nice touches and the staff is attentive and professional. We decided to add on the Royal Service with an ocean view. We thought... more

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5 of 5 stars
Arizona
Jun 27, 2008

Neither my wife or I had been to Cancun before. We researched online, at various travel sites, and TripAdvisor, picking the Gran Melia, hoping for the best. We purchased our accommodations, and travel arrangements through American Express. The hotel is magnificent, inside and out. We had ocean view accommodations, the room was a mini-suite, and very comfortable. We sampled the... more

Jun 27, 2008

I stayed in this hotel with my family fro 7 days and this was my 3 visit to cacun, i had been at the casamagna and fiesta americana condesa, and either one can't compare with the GM. let me start with the lobby is just beautiful, open lots of greens, the decoration is very pretty, and the lavander smell as... more

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5 of 5 stars
Westport, CT
Jun 18, 2008
1/1 found this review helpful

I stayed here with my best friend from High School for her 39th b-day. I arrived a day ahead and she arrived the following day. The hotel is gorgeous as the photo's I posted here show. Lots of space, pyramid design with marble floors and walls. To settle something quick - there really isn't any AC inside because the top... more

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1 of 5 stars
Atlanta, GA
Jun 17, 2008
4/7 found this review helpful

Well, we originally booked a room at the Ritz and then had "buyer's remorse" so we canceled it and booked a room at the Gran Melia. WHAT A MISTAKE!!!!!! If you want air conditioning and a room without a mold smell, do not bother to book a room here. Due to the enormous amounts of hanging plants in the 5... more

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4 of 5 stars
California
Jun 15, 2008
3/4 found this review helpful

This place is huge so we actually had a little bit of trouble finding our room the first time, but we enjoyed exploring so it was okay. I was very impressed with the lush tropical lobby/atrium. There are even koi fish swimming around and there are vines dangling down from every level. The rooms were very comfortable and nice and... more

May 19, 2008
1/1 found this review helpful

I stayed at this resort during April 2008 for 9 days. The first 3 nights I had a double bed room (although I was a lone). The hotel was fully booked due to some convention. The resort was really crowded (Pool and Beach also). After the end of the convention It was really quiet and I changed the room to... more

Reviews of Gran Melia Cancun

( 1-10 of 542 )
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Gran Melia Cancun Address

Boulevard Kukulcan Km 16.5, Cancun 77500, Mexico