This was our 3rd time to Cancun....the other times we stayed in the Cancun Palace and the Moon Palace. Service...all right. All of the staff were very nice. The difference between the Riu and the palace resorts is service. Here at the Riu, we had to get our own drinks...the Palace resorts have us so spoiled as they cater to... more

just returned from our 4th vist to the riu cancun and i still love the hotel. what still gets me down are the very loud americans who constantly shout over each other i know they are on holiday and are only having fun but some of them , if they were made of chocolate they would eat themselves. Going next... more

We’ve just returned from 7 nights at the Riu Cancun. This was our fourth trip to Cancun, but our first stay at the Riu. Going into this trip I had somewhat lowered expectations for the Riu based on some of the previous reviews. On our previous three trips, we’d stayed at the Marriott Casa Magna, which always exceeded our expections.... more

Me and my Partner stayed at the Riu Cancun from the 25th May to the 5 June 2008. The Flight and transfer from the airport was ok no delays or anything. The Hotel is breathtaking, very beautiful and also clean. I had read the reviews on a daily basis on tripadvisor from the time i booked the holiday in November... more

Arrived with my family of 6 including son and daughter in laws families june 7th for a 14 night holiday from uk,met with a further 14 family members now resident in the usa,the hotel was superlative, the staff from waiters to management were absolutly 5 star nothing was to much trouble,the age range in our group was from 65 to... more

My husband and I stayed at the Riu Cancun from May 24-June 1, 2008. We take vacations every year and have been to various places in the Carribbean, and this was our 4th trip to Cancun. Before I get into my review, let me say that we are not picky or fussy people, but we do like a nice hotel... more

Just a short review! Far too busy hotel ruined by loud Americans. To be honest if you want this sort of holiday you could go to Benidorm for the half the price. Hotel was good and staff fantastic and could have no complaints about the food. Our room had ants and even the flying variety! Took 2 days for this... more

My family and I, ages ranging from 75 year old mom to one year old grandson, and a few friends, all enjoyed our stay at the Riu Cancun. We were there from 6-12 to 6-17. This was a return visit for me. The hotel was superb once again. The food was excellent. I don't know how anyone can find the... more

This was our first vacation outside the United States and I did a lot of research prior to our vacation. Some of the reviews were mixed so this is a review from an average citizen who lives in the midwest. First of all my husband and I were amazed at the beautiful grounds. They were so well kept and the... more