my third time in this hotel, same good service but I believe they had change the cooks,the food is cheap and 80% its spicy,also the bread is terrible,they use to have Corona beer and now XX ,the white wine they have its terrible,what a shame.I would not recomend anymore this hotel to my friends until they improve the food. more

Me and my husband went to Cancun on the 15th Aug for 10 nights. Flight: We booked with Thomson. To my horror we got to Gatwick airport and we soon realised that it was a First Choice flight. The legroom was fantastic, very comfortable. However there are snags to go with it. You have to pay £5 pp to view... more

hi just got back today from riu cancun wat a place all the rubbish i read before i left was utter rubbish first the lift s ok its hot beds they not hard ? soft beds are no good for your back ? the food was great there is sumthing for every one and diffrant every day only used the... more

Surprisingly good hotel considering it's size. On the plus side: Very good rooms, spacious, well equipped with modern bathrooms and chilling aircon, beautiful gardens around the pools, food that is far better than you might expect from a package deal, amazingly clean communal parts, an almost total lack of flying pests (although some mosquitoes), very good staff indeed, premium brand... more

i went to the riu with my girlfriend in early august. we both read a ton of reviews and some of them complained about rediculous things like "it was really hot." Well if you go to mexico in summer it is really hot. here are some tips 1)bring a small portable fan!! it will be worth it, trust me the... more

We stayed at Riu Cancun June 2009 for our honeymoon and had a great stay! I was a little nervous before going as I had read some bad reviews but our travel agent reccomended it and had some couples just return and had a great time. So we decided to go and se for ourselves.. We came to the conclusion... more

Stayed at the riu cancun for 2 weeks in July 2009, and even if I tried I literally couldn't fault a single aspect of the hotel!!!!!! This hotel is well-deserving of a five-star rating (I'm not sure what the official rating is). We holidayed in Mexico the year before last (2007) at another Riu property in nearby Playacar, which we... more

I am writing this review from the resort...after reading these reviews I was concerned but rest your mind, this is a great resort. Family of four, parents and a 17 yo and 19 yo. great place, pools are fun, people are wonderful here. The food is absolutely fabulous, people who say differently are from another planet. There is acres of... more

I stayed at the RIU Cancun Aug 19-23 with 3 other girlfriends. Check was good. As soon as we arrived, someone took our bags. I had requested 2 adjacent rooms with double beds in both and we got that on the 13th floor facing the ocean. It was beautiful. No real complaints about the rooms. I was a little worried... more