Though the Hotel was nice, to bad it was over shadowed by the fact that some one entered my room and stole money. I left my spare key in the room while out on an all day trip. It was taken from my locked room and used to get into my room later that day. Upon my return my key... more

Riu Palace Las Americas was the best hotel i ever been in.The hotel is very clean and nice. Its has 5 restaurent and 4 bars you can drink all day and night. the food is excellent go for Riu Palace it is the best.Bye!!!!love faboulous more

My boyfriend and I (both mid/late twenties) stayed at the RPLA Aug. 14-21. We booked through a local travel agent and Apple Vacations, which I'd recommend. Here's a (very detailed) rundown of how things went: Check in was fairly smooth, but a little confusing because a large wedding group was also checking in. After being bounced among a few people,... more

This hotel is fantasic great service,good food,clean,good location,imposible to fault it.Ignore the negative comments there is no pleasing some people.Staff are so pleasant and helpful from barmen,waiters,reception, even the towel man at the pool nothing is a problem they only want you to enjoy your holiday.We have travelled quite a bit and this is the best hotel we have been... more

My husband and just returned from our 10th anniversary trip at the Riu Palace Las Americas and it was wonderful. From the moment we stepped out of the shuttle we were greeted with smiles and willigness to help, and it did not end. This visit to Cancun was heads above our honeymoon and I give all the credit to every... more

My wife and I recently stayed 8 nights at the Rui Palace and had an amazing time. I have nothing but great things to say about the Rui Palace and plan on returning sometime soon. Check in went smooth and we're upgraded to an ocean view room for free! We simply asked if they had an ocean view room and... more

We visited Cancun in July and had the perfect vacation. When they say Palace they mean Palace! The resort was absolutely beautiful! Inside and out from the perfectly manicured grounds to the hotel itself, it was pure luxury. We had a Jr Suite for a family of 4. When we first arrived, the bellman offered to bring in a fold... more

I went to RPLA with two girl friends for a week and we had a great time. It's in a perfect location for walking to the nightclubs, had a great beach, and it was very convenient to walk across the street for Starbucks (we really needed bagels with cream cheese one morning). The service was good, many of the staff... more

My husband and I just returned from a wonderful 3 night stay at Riu Palace. The infinity pool was a beautiful sight to see when you exit the gorgeous lobby. The staff couldn't have been friendlier and the grounds were always kept clean. We enjoyed the food expecially at the Japanese Restaurant and the French Restaurant...awesome dinners! The buffet was... more