Would definetly reccommend this hotel to friends & family. Traveled with family, had no problems. Room was ready on arrival, did not notice any smell in the hotel, but upon arriving home, there was a musty odor to luggage. Facilities clean, always staff cleaning. Meals were good, especially in the Japanese. Try the half day trip to Tulum, very interesting.... more

I just got home from my wedding at the Riu Palace Las Americas. I had read thousands of reviews and was sometimes nervous about staying here. Everything from the service-the beach- the smell- cockroaches- the wedding coordinator... Blah blah blah. I think that everyone expects perfection for every single aspect- and they are looking for something to complain about. There... more

I saw the Riu Palace on an earlier trip to Cabo and really wanted to stay there. I'm glad I did! The grounds are absolutely gorgeous. If you've even been to the Venetian in Las Vegas, it's a similar design, and very well kept up. Pools and bars are beautiful- though the noisier pool with the swim-up bar was always... more

Hey Guys What can I say? Okay! You've got to give the whingers credit, it's true that the sun was too hot, it's also true that the sea was too salty and the drinks were too cold but you take these things out of the equasion and it's difficult to find anything to complain about. The location is the best... more

First of all, I'd like to start with the positive....our room was great and the balcony we were on had our own private hot tub. The buffet was wonderful! Now the negative....We were first disappointed when we went to make reservations for the restuarants in the evening only to find out there were absolutely no openings available for two nights.... more

I was there between Jul 21 to 27 and it clearly blew away all other "All Inclusive" we have been on. I was travelling with my wife and 3 year old son and all of us had a great time. The room (we opted for an ocean view - worth it in my opinion) was very clean with medium soft... more

My husband and I have visited Cancun three times now, and this is by far the best resort we have stayed at. Our daughter and her husband went here for their honeymoon and recommended it, so we went for our 25th wedding anniversary early and they came with us for their first anniversary. It is truly 5 stars plus! We... more

Me and my husband just returned from our honeymoon. We stayed at the riu palace las americas for 14 nights. When we arrived we informed the front desk that it was our honeymoon and we were put in an ocean view suite, we did not have to wait long to go to our room. The rooms are nice and kept... more

We have just come back from this hotel for our honeymoon and it was fabulous, couldnt fault it at all. We definately will come back. First hotel that looks like the brochure. Its location was great, everything about it was fantastic. Well worth the money. more