I must say we definatly got what we paid for. Everything went pretty smoothly. I wasn't sure what to expect after having read some of the reviews but I thought it was a rather nice hotel. The people were very friendly, especially the servers at the Don Lunas resturaunt, Julio was amazing. Drinks were not watered down, the buffet was... more

My girl friend & I got tired of all the snow this year and headed to Cancun for sun + fun. We arrived at the hotel around 2:00 am and was really really tired. The check-in seem like it took forever because it was soooooooooo late. Our room was in the new part of the hotel and it was a... more

Piled into the van and made our way to the hotel. Made two stops before arriving . Le Blanc...a waiter greeted the guests with hot towels the place was gorgeous. The Riu Palace...heaven on Earth. Oasis Viva Beach...my heart sank. As soon as we got into the lobby a bellman asked if we booked with Expedia and we were escorted... more

Well what can I say Cancun is amazing!!! Arrival-When we checked in it was great almost immediate fantastic very very quick indeed. Rooms- Basic worn not what i expected at all, few problems ,we had to report broken lock on balcony door then the bathroom door was locked when we came in one night so we had to call security... more

First off, let me clarify that there are THREE different identities of hotels that Oasis has in Cancun (on Kukulcan Blvd at least): Oasis Beach, Oasis Viva Beach, and Grand Oasis. I mention this because there are reviews here that are for either the Beach or Grand. On a rating of "Good, Better, Best" it runs exactly as mentioned with... more

My friends and I booked the Oasis Viva Beach because we got and excellent deal on our stay! We stayed from July 26th to July 31st. I was really confused about all of the bad review people wrote about this place considering I thoroughly enjoyed myself! Check In: Check in was so easy and fast, especially since we booked our... more

Check in - we arrived about 3:30 and were immediately helped, no wait at all. We were booked to stay at the Oasis Viva and we were upgraded to a room on the Grand side and we didn't even ask. It was my understanding from past reviews that the Grand side did not have balconies but we were told that... more

We stayed at the Viva after moving from Oasis Cancun. We had a wonderful stay and I fell and injured myself on the last day and the hotel went out of its way to assist myself and my husband. We had to stay an extra 2 days and the entire staff were exemplary with their compassion and concern. With mixed... more

Moved to this hotel after a few days stay at the "less than grand" Grand Oasis. The beach area was awesome! The beachfront sushi bar was worth the move alone. My room was on 5th floor with a wonderful view of the beach and pool area and was clean and bright and modern.The fare in the restaurant was average but... more