We were at the GR Solaris for 5 days and 4 nights. The good -- the hotel was clean, everyone was friendly, the room was comfortable, the maid service was great. In general, it was great until we had to eat, drink something, or sit by the pool. The bad -- the food was just bad. Not disgusting, spew-it-out-of-your-mouth-because-you-can't-take-it bad,... more

Went to GR on a last minute trip with my two children ages 11 and 14. Used USA Transfer for great round trip service from airport to hotel (have this planned out as the airport can be an aggressive area for service seekers). Given drinks upon arrival and immediately the time share rep, Mike, came around as I had read... more

Great hotel would stay there again. went for my husbands 30th bday. on our way to the hotel from the airport, we were with 2 couples that were staying at the Royal GR Solaris. After they were dropped off we saw the hotel next to it and we're a little worried thinking that might be our hotel...but to our surprise... more

The room size was ok, but the comforter and the room decoration was very outdated. We found that if you take a late morning shower, the water was too hot and the cold water could not regulate it. We were assigned a person to help us with any information getting around or other, but it also included pushing us to... more

Just back from a one week stay at the GR with my wife and two young boys. The trip didn't start very well, as I had scheduled a pickup at the airport through the hotel's travel agency, Sol-Ha. When we walked outside of the airport to look for our ride, 9:30pm by the way, they were no where to be... more

Booked at the Royal Solaris, but because of the unfounded swine flu scare, was moved to the GR. I had done a great deal of research on the Royal, and think I may have been better off there. It was very quiet when we first got there, Arrived May 28-June3 (we actually left a day early) After the weekend, a... more

The place was beautiful. Clean, comfortable rooms. Amazing staff that really bends over backwards to help you out. There is no sign of the flu in Cancun. We had a wonderful week there. To note: If renting a car, be prepared to be pulled over and harassed by the police. We were pulled over twice in three days for "speeding",... more

We, like many others, decided to go to Cancun despite the Swine flu situation and it was the best decision we could have made. Everything turned out great. The hotel was clean, not overcrowded, great attention, and relaxing. I don't know what the hotel is like at full capacity but I loved it just the way it was. Everything was... more

My rating is truly Excellent on this beautiful resort. My room was spacious and clean I had room 8444 with a gorgeous view of the ocean and the pools. Every employee from the front desk to the cleaning people was friendly and kind. There was lots of food to choose from. The breakfast buffet was amazing. Took an all day... more