This is a great hotel in a very nice area of the hotel zone. Very friendly staff, great food and drinks plus show every night, we cannot complain anything about. I only wish they change the type of red wine and get more selections of beer but this is a minor thing. Will definetly go back. more

Other than getting pressured by staff to buy time shares, various knick knacks and tours, we enjoyed our stay here. The room was comfy, but a bit loud. You could hear the noise from the pool quite well, but we tried to spend as much time as possible out of the room so it didn't bother me that much. The... more

Just got back from a relaxing week at GR Solaris. First I wish to thank the staff for their polite, helpfull and fast service. This is my fifth year staying here and it is always pleasurable to return. The following individuals were great in catering to our needs.... Henry was the Guest Services representative who helped with any questions we... more

This was our second trip to Cancun (last summer, we stayed at the Omni Hotel for five nights) and we chose to stay at the GR Solaris primarily because of the cost. We found a deal through Travelocity that offered round-trip airfare from Los Angeles plus a seven night all-inclusive stay at the GR Solaris for a little over $900... more

The photos on-line and the hotel we found did not match. We arrived around mid-afternoon and we had been travelling since 5 am. The hotel staff, perky, pervasive, and not even remotely Mexican, began the wind -up to the time-share pitch, with a special invitation to a 90 minute breakfast...etc. Finally, we escaped and made it to our room. The... more

On the day we checked into this hotel, after unpacking and going downstairs to grab a bite to eat we decided to go to the pool bar. My son (who was staying in an adjoining room) came down to the pool bar wearing a pair of hotel slippers. I asked "where did you get the slippers" and he informed that... more

when we first checked in the staff did not seem very pleasent it was like they were just doing their job. we went to our rooms and noticed they were ok not much. we did not have any extras like robes or friut. so we went to the pool bar had fun came back to the room noticed that 3... more

This trip was my husband and I first trip out of the country. After reading the reading the reviews, I didn't know what to expect. My husband and I feel that the hotel was great and would love to return again. The hotel is beautiful, and the rooms are clean and nice. The staff is very friendly and they keep... more

I WENT TO CANCUN FOR 1 WEEK AND RIVIERA MAYA ANOTHER WEEK WITH MY HUSBAND AND 2 CHILDREN AGES 9 AND 5. CANCUN AND RIVIERa maya are 2 diffrent worlds. I stayed at THE GR SOLARIS FROM june 26-july 3 and at the Mayan palace in riviera maya from july 3 -july10. you can read my review on the mayan... more